Debbie Rowntree
Person
Ashwell Mercer Interiors · finance
Credit controller at Ashwell Mercer Interiors and the main daily user of B-Viz. She handles every invoice thread, paid slowly but raised no dispute until Sep 2026. The account ended with the administrators' no-renewal call on 19 Aug 2026.
- Last contact 8 Sep 26
- made from
Who they are
Insight
As at Fri 9 Oct 2026Credit controller at Ashwell Mercer Interiors and the main daily user of B-Viz. She handles every invoice thread, paid slowly but raised no dispute until Sep 2026. The account ended with the administrators' no-renewal call on 19 Aug 2026.
Role: Credit controller in finance, based in Reading. She receives BG-Demo's invoices and reminders, and joined the renewal calls on 2 Jun 2025 and 6 Jul 2026 to make the value case from her own use.
Influence: She does not sign. Valerie Okon, Finance Director, takes renewal decisions to the board. Debbie is the heaviest asker of questions, so usage rested on her and Craig Ashwell. On 6 Jul 2026 she said losing the credit side would send her back to ringing project managers.
Watch: Invoices were approved but slow to reach a payment run. On the 19 Aug 2026 call she confirmed the overdue invoice is not in dispute. The email of 10 Sep 2026 says it was held over a renewal charge. The evidence does not show payment, or what executed paper covers that period.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ashwell Mercer Interiors | Credit Controller | finance | debbie.rowntree@ashwellmercer.example |
Activity
- 8 Sep 2026email threadOverdue invoice INV-155-0009: fourth reminder
- 19 Aug 2026callAshwell Mercer Interiors / BG-Demo – Check In
+1 - 10 Aug 2026email threadInvoice INV-155-0009: third reminder
- 16 Jul 2026email threadInvoice INV-155-0009: second payment reminder
- 6 Jul 2026callAshwell Mercer Interiors / BG-Demo – Renewal
+2 - 2 Jul 2026email threadInvoice INV-155-0009: payment reminder
- 8 Jun 2026email threadPayment reminder: INV-155-0008
- 26 May 2026email threadInvoice INV-155-0009
- 26 May 2026invoiceINV-155-0009
- 11 May 2026email threadInvoice INV-155-0008 still outstanding
- 15 Apr 2026email threadOverdue invoice INV-155-0008, second reminder
- 1 Apr 2026email threadInvoice INV-155-0008: payment reminder
- 23 Feb 2026email threadInvoice INV-155-0008 for Ashwell Mercer Interiors
- 23 Feb 2026invoiceINV-155-0008
- 9 Feb 2026email threadInvoice INV-155-0007: third reminder
- 14 Jan 2026email threadPayment reminder: invoice INV-155-0007
- 31 Dec 2025email threadInvoice INV-155-0007: payment reminder
- 24 Nov 2025email threadAshwell Mercer Interiors: outstanding subscription invoice, fourth reminder
- 24 Nov 2025email threadInvoice INV-155-0007 for your Growth subscription
- 24 Nov 2025invoiceINV-155-0007
- 27 Oct 2025email threadInvoice INV-155-0006: payment reminder
- 1 Oct 2025email threadInvoice INV-155-0006: second payment reminder
- 17 Sep 2025email threadPayment reminder: invoice INV-155-0006
- 11 Aug 2025email threadInvoice INV-155-0006 for Ashwell Mercer Interiors
- 11 Aug 2025invoiceINV-155-0006
- 18 Jul 2025callAshwell Mercer Interiors / BG-Demo – Renewal+2
- 14 Jul 2025email threadPayment reminder: invoice INV-155-0005
- 30 Jun 2025email threadInvoice INV-155-0005 payment reminder
- 2 Jun 2025callAshwell Mercer Interiors / BG-Demo – Renewal+2
- 23 May 2025email threadInvoice INV-155-0005 for your records
- 23 May 2025invoiceINV-155-0005
- 16 Apr 2025email threadPayment reminder: INV-155-0004
- 2 Apr 2025email threadInvoice INV-155-0004: payment reminder
- 24 Feb 2025email threadInvoice INV-155-0004 from BG-Demo
- 24 Feb 2025invoiceINV-155-0004
- 10 Feb 2025email threadInvoice INV-155-0003: third reminder
- 15 Jan 2025email threadInvoice INV-155-0003 overdue
- 2 Jan 2025email threadPayment reminder: invoice INV-155-0003
- 25 Nov 2024email threadInvoice INV-155-0003 for your records
- 25 Nov 2024invoiceINV-155-0003
- 6 Nov 2024email threadPayment reminder: invoice issued 23 Aug 2024
- 28 Oct 2024email threadThird reminder: invoice issued 12 Aug 2024
- 14 Oct 2024email threadSecond reminder: outstanding invoice
- 2 Oct 2024email threadOverdue invoice from 12 Aug 2024: second reminder
- 30 Sep 2024email threadInvoice issued 23 Aug 2024: payment reminder
- 18 Sep 2024email threadOur invoice from August
- 23 Aug 2024email threadInvoice for your first subscription period
- 23 Aug 2024invoiceINV-155-0002
- 12 Aug 2024email threadOur invoice for the Growth implementation
- 12 Aug 2024invoiceINV-155-0001
- 22 Jul 2024email threadGrowth proposal: next steps after our call
+2 - 22 Jul 2024callAshwell Mercer Interiors / BG-Demo – Negotiation+2