Kentmere Underwriting

All three Kentmere Underwriting documents were read: two proposals and a security questionnaire from Dec 2024. None is executed, so no contracted price or terms are shown. Both proposals quote £110k a year and a £140k deal amount.

Executed: no document is stored as executed, so no contracted price, term, start date or service level can be confirmed. The proposals are open items until an executed order form is seen.

Open items: the draft proposal v1 of 23 Dec 2024 and the final-status proposal of 30 Dec 2024, both from Lewis Kerr, recommend a company-wide Enterprise subscription. Each quotes £110k for the annual subscription and £140k as the deal amount.

Open items: the £140k deal amount sits £30k above the annual figure in both proposals, and neither itemises the difference. The implementation fee is not stated in either.

Contradictions: the draft of 23 Dec 2024 states a thirty-minute P1 first response and a nightly refresh by 07:00. The final-status proposal of 30 Dec 2024 states no availability, P1 response, refresh deadline or service credit.

Contradictions: the security questionnaire of 26 Dec 2024, prepared by Hannah Lowe, repeats the draft's thirty-minute P1 response and 07:00 refresh. A customer relying on the draft or the questionnaire would expect service terms the final proposal does not state.

Commitments: no live obligations can be drawn from executed paper. The proposals' billing wording, annual in advance on thirty-day terms per the 30 Dec 2024 proposal, is a proposal term only.

Gaps: no order form is held, so the records do not show whether Kentmere Underwriting signed, at what price or from when. The questionnaire leaves encryption detail and penetration test scope open, and does not show either follow-up was sent.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026