Sheepscar Health

Single read: the period holds one email thread, dated 3 Sep 2025, with no calls, tickets or news items.

Invitation: Alice Brewer asked whether Samina Akram would like to be added to the list for the 18 Sep 2025 webinar. It was aimed at heads of patient services and operations at multi-site healthcare groups.

Customer view: Samina did not reply. The read marks the sentiment as neutral and the voice as champion, and shows no interest or objection.

Opportunity: the read notes that the webinar topic matches Samina's earlier interest in answers across systems.

Open at the end: Alice needed one quick reply to add Samina to the list, and none is recorded. The reads show no risks, commitments, price conversations or contract matters in the quarter.

Demo: the period holds one read, the 16 Apr 2024 demo. Hannah Lowe ran referrals by clinic for last quarter on a sample of Sheepscar Health's data, with each figure linked to its source record, then covered access controls.

Customer view: Samina Akram said it is exactly what head office keeps asking for, and that the directors will always ask where a number came from. She asked whether clinical letters are covered.

Commercial: Hannah said letters are in scope only if the shared drive is connected. Tom Ashdown left that decision for the scope discussion and will send the scope and price in writing.

Open at the end: Hannah is to send written security answers to Samina and the IT lead, who wants them before the directors meet. Tom is to send the scope and price and set a date for the directors. The evidence does not show that any of this was done, or whether the shared drive was connected.

Scheduling: On 13 Mar 2024 Tom Ashdown asked Samina Akram for discovery dates. She suggested next Thursday, subject to her operations lead, and wanted the session to cover what B-Viz would see from their systems. No date was confirmed in the thread.

Discovery: On the 20 Mar 2024 call Samina, Head of Patient Services, described ringing round three people to answer head office questions on referrals by clinic. The pain is mainly hers and the operations manager's, but the directors have started asking.

Commercial: Tom pointed to the Growth tier and said the current deal is sitting at £56k. Samina said she would need to take that to the directors and wants a clear picture first.

Open at the end: A demo with Hannah Lowe was to be booked after the clinics finish for the day. The IT lead and information governance still have to be brought in early. The reads show no budget, timeline or competitor.