What the paper says
Document roll-up
As at Fri 9 Oct 2026Executed Starter order form of 12 Jan 2026: £22k a year plus £6,000 implementation, term 26 Jan 2026 to 25 Jan 2027, 99.5% availability. The earlier proposals and the draft MSA are superseded. No renewal or notice clause is stated.
Executed: the signed order form of 12 Jan 2026 sets the Starter tier at £22k annual recurring, 0% discount, plus £6,000 one-off implementation. It runs 26 Jan 2026 to 25 Jan 2027, with annual billing and 30 days payment terms.
Executed: the signed Master Services Agreement and the signed Data Processing Agreement were executed the same day, 12 Jan 2026. The MSA repeats the order form's fees and service levels, and the DPA states no price or service levels.
Open items: the two proposals, the draft of 26 Nov 2025 and the version issued 1 Dec 2025, each state £22k per year and £28k total deal value. The draft MSA v2 of 22 Dec 2025 is marked not for signature. The executed paper supersedes all three.
Open items: the onboarding plan of 31 Jan 2026 is stored as final but is a delivery plan, not contract paper. It labels £22k as annual recurring revenue, which only the order form can confirm as a price.
Contradictions: the draft MSA v2 of 22 Dec 2025 gives a P1 first response of four business hours. The executed order form and executed MSA both state 4 hours, so the executed wording governs if the customer relies on the draft.
Contradictions: no price, date or scope differences appear between the drafts and the executed copies.
Commitments: 99.5% availability, P1 first response in 4 hours, and a service credit of 5% of one month's fee for an availability breach only, all under the order form. Under the DPA, data stays in the customer's own Snowflake account and breaches are notified without undue delay.
Gaps: no executed document states a renewal mechanism, auto-renewal or notice period, connector go-live dates or a data freshness commitment. None names the customer signatory, so the decision-maker is not shown.
Gaps: the documents do not show whether kick-off, build or handover took place. The term ends 25 Jan 2027, so the renewal conversation needs planning against the executed order form.
Executed terms
As at Fri 9 Oct 2026- BillingAnnual, 30 days payment termsSource: doc_254_006
- End2027-01-25Source: doc_254_006
- Price£22,000 annual recurring, 0% discount£22,000 annual recurring, 0% discount · Source: doc_254_006
- Service levels["Availability 99.5%", "P1 first response 4 hours", "Service credit 5% of one month's fee for an availability breach, no other credit basis"]Source: doc_254_006
- Start2026-01-26Source: doc_254_006
- Term months12Source: doc_254_006
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (4)
- Draft Starter services agreement draft · contract · 22 Dec 2025
- Starter Master Services Agreement executed · contract · 12 Jan 2026
- Signed data processing agreement executed · dpa · 12 Jan 2026
- Executed Starter order form executed · order form · 12 Jan 2026
- Onboarding (1)
- Starter implementation onboarding plan issued · onboarding plan · 31 Jan 2026
- Proposals (2)
- Draft Starter tier proposal draft · proposal · 26 Nov 2025
- Starter tier proposal issued · proposal · 1 Dec 2025
Contradictions
As at Fri 9 Oct 2026| Document | Against | What differs |
|---|---|---|
| Moggill Creek Distributors - Master Services Agreement v2 | Moggill Creek Distributors - Order Form (signed) | The draft MSA v2 of 22 Dec 2025 states a P1 first response of four business hours; the executed order form of 12 Jan 2026 states 4 hours. |
| Moggill Creek Distributors - Master Services Agreement v2 | Moggill Creek Distributors - Master Services Agreement (signed) | The draft MSA v2 of 22 Dec 2025 states a P1 first response of four business hours; the executed MSA of 12 Jan 2026 states 4 hours. |