What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form under the MSA, term 26 Jan 2026 to 25 Jan 2027. Price £22k annual recurring plus £6,000 one-off implementation. Availability 99.5%, P1 first response 4 hours, 5% service credit for availability only.
What it is: an executed order form dated 12 Jan 2026, made under the Master Services Agreement signed the same day. It covers the Starter tier with annual billing and 30 days payment terms.
Commits: "Availability: 99.5%" and "P1 first response: 4 hours". The service credit is "5% of one month's fee for an availability breach, and no other credit basis".
Unusual: nothing off the standard Starter terms. The subscription is at £22k with 0% discount, and the document shows no auto-renewal or notice clause. The customer signatory is only "An authorised signatory of the Customer".
Not settled: the document does not name the customer signatory or their role. It states no renewal mechanism, no connector go-live dates and no data freshness commitment, so those are not covered by this form.
As found in this document
As at Fri 9 Oct 2026- Date end25 Jan 2027Source: the AI read of this record
- Date signed12 Jan 2026Source: the AI read of this record
- Date start26 Jan 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 hoursSource: the AI read of this record
- Service credit5% of one month's fee for an availability breach, and no other credit basisSource: the AI read of this record
- Subscription price£22,000 annual recurring, 0% discountSource: the AI read of this record
- Implementation fee£6,000 one-off (4 weeks, up to 4 connectors)Source: the AI read of this record
- BillingAnnualSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
Body
Order Form
Status: Executed Date: Monday 12 Jan 2026
This order form is made under the Master Services Agreement signed on Monday 12 Jan 2026 between BG-Demo and Moggill Creek Distributors of Brisbane.
Order details
| Field | Detail |
|---|---|
| Tier | Starter |
| Term start | 26 Jan 2026 |
| Term end | 25 Jan 2027 |
| Billing | Annual |
| Payment terms | 30 days |
Line items
| Line | SKU | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| B-Viz – Starter | SUB-STARTER | 1 | £22k | 0% | £22k | Yes |
| Implementation – Starter (4 weeks, up to 4 connectors) | IMP-STARTER | 1 | £6,000 | 0% | £6,000 | No |
Annual recurring: £22k
Total contract value: £28k
Service levels
- Availability: 99.5%
- P1 first response: 4 hours
- Service credit: 5% of one month's fee for an availability breach, and no other credit basis
Signatures
| Party | Signatory | Date |
|---|---|---|
| BG-Demo | Lewis Kerr, Account Executive | 12 Jan 2026 |
| Moggill Creek Distributors | An authorised signatory of the Customer | 12 Jan 2026 |