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Strensall Merchants

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What the paper says

Document roll-up

As at Fri 9 Oct 2026

Strensall Merchants is on an executed Enterprise order form signed 3 Feb 2026: £114k a year, 28 Feb 2026 to 27 Feb 2027, billed quarterly. Earlier proposals offered annual billing, and no renewal paper for 2027 exists yet.

Executed: four documents are executed. The Enterprise order form signed 3 Feb 2026 is the current contract, running 28 Feb 2026 to 27 Feb 2027 at an annual price of £114k (£110k subscription plus £3,500 for ten extra users, no discount).

The first order form, the MSA and the DPA were all signed 14 Feb 2025. That order form covered 28 Feb 2025 to 27 Feb 2026, with a £30k implementation and a total contract value of £144k.

Open items: the MSA v2 draft of 29 Jan 2025 and the Renewal Proposal v1 draft of 17 Dec 2025 are still stored as draft, and executed paper supersedes both. The 3 Feb 2026 order form states no renewal pricing for the term after 27 Feb 2027.

Contradictions:

  • Both renewal proposals, of 17 Dec 2025 and 22 Dec 2025, offered annual billing in advance, but the executed 3 Feb 2026 order form bills quarterly in advance.
  • The 13 Jan 2025 proposal offered annual billing, but the 14 Feb 2025 order form invoices quarterly.
  • The 3 Feb 2026 order form refers to a Master Subscription Agreement, while the executed agreement is titled Master Services Agreement.
  • The 4 Jul 2025 success plan sets the refresh deadline in UK time, while the order form says customer local time.
  • The 24 Feb 2026 customer story treats the term as ending 27 Feb 2026, although the renewal order form was already signed.

Commitments: the order form sets availability at 99.9%, P1 first response at 0.5 hours and the nightly refresh by 07:00 customer local time. It credits 10% of one month's fee for each month with an availability or freshness breach.

The DPA requires breach notice without undue delay. It also bars moving data to another country without the customer's prior written agreement.

Gaps: all 18 documents were read. Neither order form names the customer signatory.

No renewal proposal for the 2027 term exists. The 31 Aug 2026 QBR reports a sharp fall in active users against 160 licensed users.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Executed terms

As at Fri 9 Oct 2026
  • Billingquarterly, in advance, in equal instalments of the annual priceSource: doc_227_014
  • End2027-02-27Source: doc_227_014
  • Price£113,500 a yearSource: doc_227_014
  • Service levels["Availability 99.9%", "P1 first response 0.5 hours", "Nightly refresh complete by 07:00 customer local time on business days", "Service credit 10% of one month's fee for each month with a breach, availability and data freshness"]Source: doc_227_014
  • Start2026-02-28Source: doc_227_014
  • Term months12Source: doc_227_014
AImade from

Documents

Updated 9 Oct 26

18 documents in 7 folders; 2 drafts hang on their executed paper.

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Strensall Merchants - Renewal ProposalStrensall Merchants - Order Form (signed)The final renewal proposal of 22 Dec 2025 offers annual billing in advance, but the executed order form bills quarterly in advance.
Strensall Merchants - Renewal Proposal v1Strensall Merchants - Order Form (signed)The draft renewal proposal of 17 Dec 2025 offers annual billing in advance, but the executed order form bills quarterly.
Strensall Merchants - ProposalStrensall Merchants - Order Form (signed)The 13 Jan 2025 proposal offers annual billing in advance, but the 14 Feb 2025 order form invoices quarterly.
Strensall Merchants - Master Services Agreement (signed)Strensall Merchants - Order Form (signed)The executed agreement is titled Master Services Agreement, but the 3 Feb 2026 order form refers to a Master Subscription Agreement.
Strensall Merchants - Success PlanStrensall Merchants - Order Form (signed)The success plan of 4 Jul 2025 sets the refresh by 07:00 UK time, but the order form says customer local time.
Customer story: Strensall MerchantsStrensall Merchants - Order Form (signed)The customer story of 24 Feb 2026 treats the term as ending 27 Feb 2026, but the order form signed 3 Feb 2026 runs to 27 Feb 2027.
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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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