Strensall Merchants - Renewal Proposal
Documentfinal Strensall Merchants · renewal proposal · final · 22 Dec 2025
Final renewal proposal from BG-Demo for the Enterprise subscription, term ending 27 Feb 2026, at £114k a year exclusive of VAT, billed annually in advance. It states no availability or P1 response figures. No upgrade or extra users are proposed.
What it says
What this says
As at Fri 9 Oct 2026Final renewal proposal from BG-Demo for the Enterprise subscription, term ending 27 Feb 2026, at £114k a year exclusive of VAT, billed annually in advance. It states no availability or P1 response figures. No upgrade or extra users are proposed.
What it is: a renewal proposal from Lewis Kerr, dated 22 Dec 2025, recommending renewal "on the same footing as the current term, with no reduction in scope". It is a proposal, not an order form, so it is an open item until a renewal order form is signed.
Commits: "Annual price | £114k, exclusive of VAT" and "Annually in advance, with quarterly billing available on request". Payment follows "Standard BG-Demo terms, as in your current order form", and the renewal starts the day after 27 Feb 2026.
Unusual: the price is held at the current level, and the proposal says it deliberately gives no allowances in digits. It lists 160 licensed users in the account summary, which sits above the Enterprise standard of 150 users.
Not settled: the document does not show whether it was accepted or signed. It gives no service level figures, connector commitments or discount, and says "The executed order form remains the document that fixes the contracted terms". It also does not show which branches drive usage.
As found in this document
As at Fri 9 Oct 2026- Date end27 Feb 2026Source: the AI read of this record
- Date renewal27 Feb 2026Source: the AI read of this record
- Price£113,500Source: the AI read of this record
- Annual price£113,500, exclusive of VATSource: the AI read of this record
- BillingAnnually in advance, with quarterly billing available on requestSource: the AI read of this record
- Payment termsStandard BG-Demo terms, as in your current order formSource: the AI read of this record
- Contract basisNew order form under the existing MSASource: the AI read of this record
- Renewal startThe day after the current term ends on 27 Feb 2026Source: the AI read of this record
The document
Body
Strensall Merchants - Renewal Proposal
Prepared for: Strensall Merchants, York Prepared by: Lewis Kerr, Account Executive, BG-Demo Customer success manager: Daniel Okafor, BG-Demo Date: 22 December 2025 Status: Final
1. Purpose of this proposal
This proposal sets out how we recommend Strensall Merchants renews its B-Viz Enterprise subscription when the current term ends on 27 Feb 2026. It covers where the account stands today, what we propose to renew, the price, how billing works and the steps from here to signature.
To put a number on it, we are proposing a renewal of the Enterprise subscription at an annual price of £114k, the same as the contracted annual recurring revenue you pay today. All prices in this document are exclusive of VAT, which is added at the prevailing rate on invoice.
2. Where we are today
Read the whole document (6,088 characters)
Strensall Merchants became a B-Viz customer on 28 Feb 2025. You bought Enterprise so that the branch teams, the trade-credit team and the key-account team can see each trade account's orders, deliveries, calls and credit together, instead of reconciling several systems by hand. B-Viz runs inside your own Snowflake account, so your data stays under your control.
A short summary of the account's health, taken from our own records:
| Area | Position |
|---|---|
| Contract | Enterprise, annual, ends 27 Feb 2026 |
| Contracted annual recurring revenue | £114k |
| Licensed users | 160 |
| Active use | Steady, broadly in line with the previous quarter |
| Support tickets in the last month | None raised, none high priority |
| Invoices | None overdue |
The account is in good order commercially and operationally. We read the quiet support queue as a sign that the platform is doing its job. We would still like to understand how widely it is used across the branches, and we cover that in the next steps below.
3. What we propose to renew
We propose to renew the Enterprise tier on the same footing as the current term, with no reduction in scope.
| Item | Proposal |
|---|---|
| Tier | Enterprise |
| Deal type | Renewal |
| Licensed users | 160 |
| Annual price | £114k |
| Total deal amount | £114k |
| Implementation fee | None, as this is a renewal |
The deal amount and the annual price are the same figure because a renewal carries no one-off implementation fee.
What Enterprise includes
- Company-wide access to pages, chat and search over the connected sources.
- The dashboards builder and regular reviews of usage and value with your customer success manager.
- Single sign-on and SCIM user provisioning.
- An executive sponsor on the BG-Demo side.
- The Enterprise service levels for availability and first response to urgent issues.
- Service credits that cover both availability and data freshness, which is specific to the Enterprise tier.
- Nightly refresh complete before the start of your business day, on business days.
We have deliberately not described individual allowances in digits here. The executed order form remains the document that fixes the contracted terms, and the renewal order form will state them precisely.
4. Why renew on this basis
- Continuity. Your branch, trade-credit and key-account teams already work from the same view of a trade account. Changing that now would cost more in disruption than it could save.
- A stable price. We are holding the annual price at the level you pay today for the renewal term.
- Healthy account signals. Use is steady, there are no open urgent tickets and your invoices are up to date.
- Room to grow. You hold a user licence that covers the whole group. We will look at whether more teams or more connected systems would add value, but only where your usage supports it. We are not proposing any upgrade or extra users in this renewal.
5. Commercial terms
| Term | Detail |
|---|---|
| Subscription | B-Viz Enterprise |
| Annual price | £114k, exclusive of VAT |
| Billing | Annually in advance, with quarterly billing available on request |
| Payment terms | Standard BG-Demo terms, as in your current order form |
| Contract basis | New order form under the existing MSA |
| Renewal start | The day after the current term ends on 27 Feb 2026 |
If you would prefer quarterly billing, tell me and I will reflect that in the order form. The annual price does not change.
6. Risks and open questions
We want to be plain about what our records do and do not show.
- Our records show steady use but not which branches or teams account for it. Daniel will walk through that with you so we can see whether adoption is even across the group.
- A quiet support queue is good news, but it tells us little about whether teams are getting the value they hoped for. We would welcome your own view.
- We have not been told of any change to your systems or organisation that would affect the connected sources. If one is planned, please let us know early so that we can protect data freshness.
7. Next steps
| Step | Owner | Timing |
|---|---|---|
| Review this proposal internally | Strensall Merchants | In the new year, ahead of the term end |
| Usage and value review across branches, trade credit and key accounts | Daniel Okafor | Before the order form is issued |
| Questions on scope, billing or terms | Lewis Kerr | Any time, I will reply the same day |
| Issue the renewal order form for signature | Lewis Kerr | Once you confirm you wish to proceed |
| Signature of the renewal order form | Strensall Merchants and BG-Demo | Before 27 Feb 2026 |
Please aim to confirm before the end of January so that signature does not sit close to the term end. I will send the order form over as soon as you give the go-ahead.
8. Contacts
- Commercial terms and the order form: Lewis Kerr, Account Executive, BG-Demo
- Adoption, usage reviews and the renewal conversation: Daniel Okafor, Customer Success Manager, BG-Demo
Thank you for the work your teams have put into making B-Viz part of how trade accounts are managed. We would like to keep that going.
Kind regards,
Lewis
Unusual terms
As at Fri 9 Oct 2026- Price held at current level
- 160 licensed users stated
- Allowances deliberately not stated in digits