AI facts
As at Fri 9 Oct 2026Greyfriar Wealth, a York wealth management firm, has no order form, no tier and no invoices, so contracted and CRM ARR are both £0. There is no platform tenant, so no usage is on record. A new Growth deal with an amount of £56k and an annual value of £44k closed lost on 28 Nov 2025, reason no_decision. A proposal was sent on 6 Oct 2025 and the last recorded interaction was on 7 Oct 2025.
Profile
Updated 9 Oct 26- IndustryWealth managementSource: CRM company record
- Websitegreyfriar.exampleSource: CRM company record
- CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
- HQ cityYorkSource: CRM company record
- Size130 employeesSource: CRM company record
- CRM ownerTom AshdownSource: CRM company record · Account Executive
- TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
- StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 21 Oct 2026
AI opinion
As at Fri 9 Oct 2026Lost, because the only deal closed lost on 28 Nov 2025 with no decision and nothing has been recorded since 7 Oct 2025. Fiona Ibbotson and Nick Normanton were positive on value and price, so a fresh approach by Tom Ashdown may be worth testing.
Key facts
Updated 9 Oct 26- Last contact7 Oct 2025Email: Next steps in discovery · 367 days before 9 Oct 2026
Next step
As at Fri 9 Oct 2026- What
- Tom Ashdown emails Nick Normanton to ask whether faster client reporting is still unsolved and offers a Growth demo on Greyfriar Wealth's own data. Re engage
- Who
Tom Ashdown
- When
- This week by 9 Oct 2026
- Why
- Tom Ashdown should reopen Greyfriar Wealth with Nick Normanton on the faster client reporting need from the 2025 discovery call. The Growth deal closed lost on 28 Nov 2025 with no decision, and nothing has been recorded since 7 Oct 2025.
The story
As at Fri 9 Oct 2026Lost: Greyfriar Wealth's only deal, a new Growth deal, closed lost on 28 Nov 2025 with no decision. There is no order form, ARR or invoice and no contact since 7 Oct 2025. Tom Ashdown is to reopen the conversation with Nick Normanton.
Lost. Greyfriar Wealth's only deal, a new Growth deal with an annual value of £44k, closed lost in the CRM on 28 Nov 2025 for no decision; there is no order form, ARR or invoice.
No platform tenant exists, so there is no usage and no tickets. Tom Ashdown held the 29 Sep 2025 discovery call with Nick Normanton, Head of Client Services, and Fiona Ibbotson, Chief Executive, then sent a proposal on 6 Oct 2025.
Nothing has been recorded since 7 Oct 2025. A return would be priced on the v2 Growth list of £50k, above the lost £44k, and Hugh Kitching in procurement was never engaged.
Tom should email Nick by 9 Oct 2026, asking whether faster client reporting is still unsolved and offering a Growth demo on Greyfriar Wealth's own data. Owen Tallis, VP Sales, agrees the pricing position first.
ARR journey
Finance read
As at Fri 9 Oct 2026Prospect, one lost deal, no billing
Greyfriar Wealth has no ARR and no invoices. Its one deal, a new Growth deal, closed lost on 28 Nov 2025 with the reason no_decision. The CRM stage is lost.
- No ARR and no billing
- New Growth deal closed lost, reason no_decision
The analysis
Recurring revenue: no order form has started, so there is no ARR. The reconciliation shows CRM ARR, the invoiced run rate and order-form ARR all at £0.
Next commitment: none. No renewal or open deal is on record.
Billing: there are no invoices, so nothing is overdue or disputed.
Deals: the new Growth deal had an amount of £56k and an annual value of £44k. It closed lost on 28 Nov 2025, reason no_decision. The owner, Tom Ashdown, is active in HR.
Made from 1 deal · 2 fact tables
History by quarter
As at Fri 9 Oct 2026Each earlier quarter in one AI digest of its calls, email threads, tickets and news, newest first; from 1 Jul 2026 the assessment reads every one of them itself.
- Q4 2025
Q4 2025: proposal sent, demo awaited
One read this quarter: an email thread in which Greyfriar Wealth's chief executive asked for a proposal, received it on 6 Oct 2025, liked it and asked for an early November demo. No price or decision is shown.
The analysis
Period: this digest rests on one read, an email thread opened on 1 Oct 2025 about next steps in discovery.
Proposal: Fiona Ibbotson asked Tom Ashdown for the proposal plus implementation timing and cost. Tom sent it on 6 Oct 2025 with a go-live of around eight weeks from start.
Customer view: Fiona said "This looks good" and proposed a demo in early November, coordinating with Nick Normanton. The sentiment is positive and the chief executive and Head of Client Services are both engaged.
Open at the end: the thread does not show the proposal price, a decision, or whether the demo was held. Tom still needed to fix a demo date with Fiona and Nick, and the deal could stall between proposal and demo.
Made from 1 email thread
- Q3 2025
Q3 2025: one discovery call, Growth pitched
One read in the period: the 29 Sep 2025 discovery call. Greyfriar Wealth described manual client reporting across five or six systems. Tom Ashdown pitched Growth at a verbal ballpark of £44k to £50k a year plus implementation.
The analysis
Discovery: the period holds one read, the 29 Sep 2025 discovery call. Tom Ashdown spoke with Fiona Ibbotson and Nick Normanton about hand-compiled client reports and slow profitability analysis.
Customer view: Fiona said real-time answers "would change how we run the business". Nick had found a custom build too costly and the analytics platforms too expensive or data-hungry, and called the price "not unreasonable".
Commercial: Tom recommended Growth at a ballpark £44k to £50k annually, and roughly £56k all-in for year one. That was a verbal estimate, not a proposal.
Risks: the customer may anchor on the lower figure. Compliance and confidentiality in wealth management could prolong any security or data review.
Open at the end: Tom was to send the questionnaire and book a technical discovery with a solutions engineer. The read does not show whether that was booked or held, and no proposal or order form appears in the period.
Made from 1 call
Platform usage
Documents
Activity
- 20 Nov 2025eventBG-Demo webinar
+41
- 1 Oct 2025email threadNext steps in discovery
- 29 Sep 2025callGreyfriar Wealth / BG-Demo – Discovery
- 21 Jul 2025dealGreyfriar Wealth – New
Contacts
Evidence trail
Updated 9 Oct 26Greyfriar Wealth's pages are written from 3 organisation-level AI texts (assessment / next steps), 2 period digests and 1 narrative-level AI text, which in turn draw on 2 AI summaries of 3 raw things (calls, tickets, emails, news), 1 usage read, 1 finance read, 3 people (3 with an AI write-up) and 1 staff (0 with an AI write-up), shown on 3 pages. 2 AI records in this trail are not written yet.
The trail as a list (block, record, entity, raw row)
- Activity page block
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- BG-Demo webinar entity
- event_platform/events.csv evt_1144_webinar raw row
- event_platform/registrations.csv evt_1144_webinar:per_0105 raw row
- event_platform/registrations.csv evt_1144_webinar:per_10401 raw row
- event_platform/registrations.csv evt_1144_webinar:per_11402 raw row
- event_platform/registrations.csv evt_1144_webinar:per_12302 raw row
- event_platform/registrations.csv evt_1144_webinar:per_1404 raw row
- +38 more
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth / BG-Demo – Discovery entity
- AI opinion page block
- Greyfriar Wealth lost AI record
- Prospect, one lost deal, no billing AI record
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- facts.arr_monthly:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth – New entity
- facts.reconciliation_t0:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Q3 2025: one discovery call, Growth pitched AI record
- Discovery: client reporting and profitability AI record
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Discovery: client reporting and profitability AI record
- Q4 2025: proposal sent, demo awaited AI record
- Greyfriar proposal and demo timing AI record
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar proposal and demo timing AI record
- Nick Normanton, Head of Client Services AI record
- Discovery: client reporting and profitability AI record
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar proposal and demo timing AI record
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Nick Normanton entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4801:org_048 raw row
- Greyfriar Wealth entity
- Discovery: client reporting and profitability AI record
- Fiona Ibbotson, Chief Executive AI record
- Discovery: client reporting and profitability AI record
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar proposal and demo timing AI record
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Fiona Ibbotson entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4802:org_048 raw row
- Greyfriar Wealth entity
- Discovery: client reporting and profitability AI record
- +2 more
- Prospect, one lost deal, no billing AI record
- Greyfriar Wealth lost AI record
- ARR journey (computed from the records; nothing to show yet) page block
- facts.arr_monthly:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth – New entity
- facts.arr_monthly:org_048 facts table
- AI facts page block
- Greyfriar Wealth lost AI record
- Prospect, one lost deal, no billing AI record
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- facts.arr_monthly:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth – New entity
- facts.reconciliation_t0:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Q3 2025: one discovery call, Growth pitched AI record
- Discovery: client reporting and profitability AI record
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Discovery: client reporting and profitability AI record
- Q4 2025: proposal sent, demo awaited AI record
- Greyfriar proposal and demo timing AI record
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar proposal and demo timing AI record
- Nick Normanton, Head of Client Services AI record
- Discovery: client reporting and profitability AI record
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar proposal and demo timing AI record
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Nick Normanton entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4801:org_048 raw row
- Greyfriar Wealth entity
- Discovery: client reporting and profitability AI record
- Fiona Ibbotson, Chief Executive AI record
- Discovery: client reporting and profitability AI record
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- call_recorder/calls.csv call_048_001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth / BG-Demo – Discovery entity
- Greyfriar proposal and demo timing AI record
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Next steps in discovery entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- mailbox/messages.csv thr_048_0001:1 raw row
- mailbox/messages.csv thr_048_0001:2 raw row
- mailbox/messages.csv thr_048_0001:3 raw row
- mailbox/messages.csv thr_048_0001:4 raw row
- mailbox/threads.csv thr_048_0001 raw row
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Fiona Ibbotson entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4802:org_048 raw row
- Greyfriar Wealth entity
- Discovery: client reporting and profitability AI record
- +2 more
- Prospect, one lost deal, no billing AI record
- Greyfriar Wealth lost AI record
- Contacts page block
- Nick Normanton entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4801:org_048 raw row
- Greyfriar Wealth entity
- Fiona Ibbotson entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4802:org_048 raw row
- Greyfriar Wealth entity
- Hugh Kitching entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/contacts.csv per_4803:org_048 raw row
- Greyfriar Wealth entity
- Nick Normanton entity
- Open deals (computed from the records; nothing to show yet) page block
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth entity
- Documents (computed from the records; nothing to show yet) page block
- document_store/files.csv * raw row
- Finance read page block
- Prospect, one lost deal, no billing AI record
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- facts.arr_monthly:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth – New entity
- facts.reconciliation_t0:org_048 facts table
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- crm/deal_line_items.csv deal_048_01:1 raw row
- crm/deal_line_items.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:1 raw row
- crm/deal_stage_history.csv deal_048_01:2 raw row
- crm/deal_stage_history.csv deal_048_01:3 raw row
- +1 more
- Greyfriar Wealth entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth – New entity
- Greyfriar Wealth entity
- crm/companies.csv org_048 raw row
- Greyfriar Wealth – New entity
- Prospect, one lost deal, no billing AI record
- hero page block
- Greyfriar Wealth lost AI record
- Prospect, one lost deal, no billing AI record
- +2 more
- Prospect, one lost deal, no billing AI record
- Greyfriar Wealth lost AI record
- History by quarter page block
- Key facts page block
- Evidence trail page block
- The story page block
- Next step page block
- Open tickets (computed from the records; nothing to show yet) page block
- Profile page block
- Sources page block
- Platform usage (computed from the records; nothing to show yet) page block
- Usage read (computed from the records; nothing to show yet) page block