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Lornefield Pensions Administration

Documents

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What the paper says

Document roll-up

As at Fri 9 Oct 2026

Five documents are executed. The last Growth order form ran 3 Apr 2025 to 2 Apr 2026 at £44k a year. A Master Services Agreement dated 2 Feb 2026 records the customer's written non-renewal notice. No executed renewal exists, and the Jan 2026 renewal proposals remain open.

Executed: five documents have an executed stored status.

  • Master Services Agreement, signed 17 Mar 2023: Starter at £20k a year.
  • Data processing agreement, signed 17 Mar 2023: no price or service levels.
  • Starter order form, signed 17 Mar 2023: 3 Apr 2023 to 2 Apr 2024.
  • Growth order form, signed 20 Mar 2024: £44k per year, 3 Apr 2024 to 2 Apr 2025.
  • Growth order form, signed 3 Apr 2025: £44k per year, 3 Apr 2025 to 2 Apr 2026.

Executed terms: the latest order form, signed 3 Apr 2025, sets 99.5% availability, a P1 first response of 1 business hour and a credit of 10% of one month's fee for availability only. Its term ended on 2 Apr 2026, before 9 Oct 2026.

Open items: the draft renewal proposal of 7 Jan 2026 and the proposal of 12 Jan 2026 both leave the price to an order form. No renewal order form follows either one.

Open items: the Master Services Agreement dated 2 Feb 2026 is stored as final, not executed. It records written notice of non-renewal received 2 Feb 2026 and says access ends at the term end.

Contradictions: the Master Services Agreement of 2 Feb 2026 says it was signed 3 Apr 2023 by Nell Ashcombe and Douglas Baird, for Growth with 40 users at £44k. The signed agreement of 17 Mar 2023 is a Starter agreement at £20k a year.

Contradictions: the order form signed 20 Mar 2024 gives the P1 first response as 1 hour. The order form signed 3 Apr 2025 gives it as 1 business hour.

Commitments: no subscription obligation remains live after 2 Apr 2026. The executed data processing agreement still applies at exit: the customer chooses whether personal data is returned or deleted, and the data stays in its own Snowflake account.

Gaps: all 22 documents were read. No document states the reason for non-renewal, confirms that data was returned or deleted, or records any win-back attempt.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Executed terms

As at Fri 9 Oct 2026
  • BillingAnnual, in advance; payment 30 days from invoiceSource: doc_005_017
  • End2026-04-02Source: doc_005_017
  • Price£44,000 per yearSource: doc_005_017
  • Service levels["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee, availability only"]Source: doc_005_017
  • Start2025-04-03Source: doc_005_017
  • Term months12Source: doc_005_017
AImade from

Documents

Updated 9 Oct 26

22 documents in 5 folders; 3 drafts hang on their executed paper.

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Lornefield Pensions Administration - Master Services AgreementLornefield Pensions Administration - Master Services Agreement (signed)The 2 Feb 2026 agreement says it was signed 3 Apr 2023 for Growth, 40 users at £44,000. The signed agreement of 17 Mar 2023 is Starter at £19,500 a year.
Lornefield Pensions Administration - Order Form (signed)Lornefield Pensions Administration - Order Form (signed)The P1 first response is 1 hour in the 20 Mar 2024 order form and 1 business hour in the 3 Apr 2025 order form.
AImade from

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Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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