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Douglas Baird

Douglas Baird

Person

Lornefield Pensions Administration logo Lornefield Pensions Administration · Economic buyer

Douglas Baird, Chief Operating Officer, signed Lornefield's Starter and Growth paper, gave notice of non-renewal on 2 Feb 2026, then reopened talks in Sep 2026. He decides for Lornefield but defers to the group. A Growth proposal is open.

Who they are

Insight

As at Fri 9 Oct 2026

Douglas Baird, Chief Operating Officer, signed Lornefield's Starter and Growth paper, gave notice of non-renewal on 2 Feb 2026, then reopened talks in Sep 2026. He decides for Lornefield but defers to the group. A Growth proposal is open.

Role: COO and CRM economic buyer. He signed the Growth order form on 20 Mar 2024 and led the renewal conversations. His platform user was deactivated on 2 Apr 2026, when the term ended.

Influence: others treat him as the decision-maker, but from Jan 2026 he said the group must agree renewals. He gave notice of non-renewal on 2 Feb 2026 for a move to Signalvane, saying it was not a judgement on the service. He asked to talk again on 14 Sep 2026.

Watch: no contract is live. The Growth proposal at £50k total deal value, which includes implementation, is open, and Fiona Mackie must take it to group approval. A decision is planned by 29 Jan 2027. He wants plain termination terms and trustee-ready evidence of value.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Lornefield Pensions AdministrationChief Operating OfficerEconomic buyerdouglas.baird@lornefield.example

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