Hollie Grieve

Hollie Grieve is a London CSM who joined on 2 Mar 2026 and carries eleven accounts, led by Quarrington Care Network. Recent reads show growing usage, renewal value cases to build and a freshness credit check owed at Hollowmere Care Group.

Role: Hollie is a Customer Success Manager in London, reporting to Sofia Marchetti, who started on 2 Mar 2026. She runs QBRs, check-ins and renewal conversations.

Book: Quarrington Care Network leads her activity at 18, then Hollowmere Care Group at 7. Counts show 32 calls attended, 23 email threads and no tickets assigned.

Evidence: Recent reads show QBRs where customers ask for a defensible value case before renewal. Copperwick Logistics wants a one-page ROI, and Hartside Student Living has about seven active users on forty seats.

Now: She owes Hollowmere Care Group a freshness credit check and an executive sponsor introduction before its 1 Apr 2027 renewal. At Quarrington, thirty extra users wait on written privacy role configuration.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026