Terms for your Starter order

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Priya Raman offered a first-term discount on the £26k total if signed by 13 Mar 2024. Victoria Spence called the price a stretch and wanted the discount in writing. On 11 Mar 2024 she asked for the order form.

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As at Fri 9 Oct 2026

Priya Raman offered a first-term discount on the £26k total if signed by 13 Mar 2024. Victoria Spence called the price a stretch and wanted the discount in writing. On 11 Mar 2024 she asked for the order form.

Ask: Priya made the discount conditional on signature by 13 Mar 2024. Owen Tallis had to sign off the exact figure, which Priya promised in writing the next day.

Customer view: Victoria said £26k is still a stretch and asked for the figure the same day. Five days later she apologised for the delay and asked for the order form.

Next: the thread does not show the discount figure being sent.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages4

First message2024-03-06

Last message2024-03-11

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Messages

Priya Raman 6 Mar 2024 12:35
to Hugo Fawcett, Victoria Spence
Hi Hugo and Victoria, Thanks for the conversation on the terms. Having looked at it with Owen, we can offer a first-term discount on the £25,500 proposal total, but only if the order form is signed by 13 Mar 2024. I know that's a tight window, but it keeps us all moving. Best, Priya
Victoria Spence 6 Mar 2024 13:15
to Priya Raman
Hi Priya, Thanks for coming back so quickly. £25,500 is still a stretch for us, and I'd need to see the actual discount in writing before Hugo and I can decide. Could you confirm the figure today? Kind regards, Victoria
Priya Raman 6 Mar 2024 14:29
to Hugo Fawcett, Victoria Spence
Hi both, Fair question. Owen needs to sign off the exact figure, so I'll confirm it in writing tomorrow. The offer still stands until 13 Mar 2024. Best, Priya
Victoria Spence 11 Mar 2024 15:59
to Priya Raman
Hi Priya, Sorry for the delay, we've been busy on the lettings side. Hugo and I would like to see the order form before we decide. Could you send it over? Thanks, Victoria

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