What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore sent a second reminder on the £6,000 invoice. Narelle Fitzpatrick replied on 6 Mar 2026 that she had passed it to payables and would come back by the end of the following week.
Ask: Rachel asked for a payment date and offered help if anything was needed to process it.
Customer view: Narelle was responsive and gave no dispute, but no payment date. She promised an answer by the end of next week.
Next: the evidence does not show whether she came back or the invoice was paid.
The thread
Updated 9 Oct 26Typebilling
Messages2
First message2026-03-05
Last message2026-03-06
Emailmade from
Messages
- Rachel Dunmore 5 Mar 2026 14:58Hi Narelle, This is a second reminder about the £6,000 invoice issued 13 Jan 2026, which was due on 12 Feb 2026 and is still unpaid. There is no VAT on this invoice. Could you confirm when payment will be made? If there is anything you need from us to process it, please let me know. Kind regards, Rachel Dunmore, Finance Manager
- Narelle Fitzpatrick 6 Mar 2026 15:31Hi Rachel, Thanks for the reminder. I've passed this to our payables team and asked them to confirm when it will be paid. I'll come back to you by the end of next week. Thanks, Narelle Fitzpatrick Finance Manager, Moggill Creek Distributors On 5 Mar 2026, at 14:58, Rachel Dunmore wrote: > Could you confirm when payment will be made?
Emailmade from