Rachel Dunmore

Rachel Dunmore is Finance Manager in London. Her work with customers is almost entirely billing email: 361 threads, one call, no tickets. Recent invoice threads mostly ask for PO numbers and show no customer reply.

Role: Rachel is Finance Manager in London, in post since 4 Nov 2024 and reporting to Bridget Kearsley. She is a finance contact for customers, not an account owner.

Book: the counts show 361 email threads, 1 call attended and 0 tickets assigned. Activity is heaviest on Ashwell Mercer Interiors with 31, then Wexmoor Property Group with 17.

Evidence: the 20 reads are invoice emails, each asking the customer for a PO number or invoice address. None shows a customer reply, so receipt and payment are not confirmed from these threads.

Now: some due dates have passed, including a first invoice due 7 Oct 2026 and a renewal invoice due 26 Sep 2026. Payment status needs checking in accounting, and one renewal invoice chased as significantly overdue still has no reply.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026