What was said
What this says
As at Fri 9 Oct 2026Lewis Kerr asked for confirmation of the £28k Starter deal by 12 Jan 2026. Kylie Dwyer replied that she and Narelle cannot confirm until the second week of January and asked to keep terms open.
Ask: Lewis asked Troy, Kylie and Narelle to confirm by 12 Jan 2026. He would send the order form the same day.
Customer view: Kylie, Customer Service Manager, is still reviewing with Narelle and asks for time. Troy, the General Manager, did not reply.
Next: the deal is at negotiation in the CRM, not signed. Lewis should hold the terms and follow up around the second week of January.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2025-12-29
Last message2025-12-31
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Messages
- Lewis Kerr 29 Dec 2025 17:43Hi Troy, Kylie and Narelle, Thanks for making time on the call. The Starter deal is at negotiation, with a deal amount of £28,000 and an expected close of Monday 12 Jan 2026. Happy to put a number on it for you, with no VAT to add, and I can break out anything Narelle needs for the finance side. Could you confirm by Monday 12 Jan 2026 whether you're happy to go ahead? If so, I'll send the order form over the same day. Kind regards, Lewis
- Kylie Dwyer 31 Dec 2025 09:55Hi Lewis, Thanks for the note. Narelle and I are still looking at it, but we won't be able to confirm until the second week of January. Could you keep the terms open until then? I'll come back to you as soon as we have a decision. Happy New Year. Cheers, Kylie On 29 Dec 2025, at 17:43, Lewis Kerr wrote: > Could you confirm by Monday 12 Jan 2026 whether you're happy to go ahead?
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