What was said
What this says
As at Fri 9 Oct 2026Logistical thread: Matteo Ricci asks Ilse Kuipers for a January slot for discovery. Ilse says the team is busy, suggests the week after next, and will check with renewals and claims colleagues.
Ask: Matteo wanted a discovery call booked, framed as understanding renewals and claims queries rather than a pitch.
Customer view: Ilse said the team is busy and the week after next works best. She will consult the colleagues who handle renewals and claims.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2026-01-02
Last message2026-01-06
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Messages
- Matteo Ricci 2 Jan 2026 08:48Dear Ilse, I hope you had a good start to the year. I would like to book our discovery call for January, and I want to make sure the time suits your team. Could you let me know which slot works best for you? I am flexible around your calendar. Our discovery call is not a sales pitch. It is a chance to understand what your renewals and claims queries look like today. Best regards, Matteo
- Ilse Kuipers 6 Jan 2026 15:33Dear Matteo, Thank you for the note. Our team is busy at the moment, so the week after next works best for us. I'll check with the colleagues who handle renewals and claims and come back to you. Kind regards, Ilse
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