Your B-Viz renewal, contract ends 23 Oct 2026

Email thread

On 24 Jul 2026 Elena Novak told Alexandra Peck the Starter subscription ends on 23 Oct 2026. She said the renewal is recorded at £22k on BG-Demo's side and proposed agreeing terms by Mon 5 Oct 2026. No customer reply in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

On 24 Jul 2026 Elena Novak told Alexandra Peck the Starter subscription ends on 23 Oct 2026. She said the renewal is recorded at £22k on BG-Demo's side and proposed agreeing terms by Mon 5 Oct 2026. No customer reply in the thread.

Ask: Elena opened the renewal and asked Alexandra for a short call. She said Tom Ashdown and she would send the renewal order form.

Customer view: there is no customer response in the thread. The £22k is BG-Demo's recorded figure, not a figure Alexandra has accepted.

Next: terms were meant to be agreed by Mon 5 Oct 2026. The thread does not show whether a call was arranged from this email.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages1

First message2026-07-24

Last message2026-07-24

Emailmade from

Messages

Elena Novak 24 Jul 2026 16:12
to Alexandra Peck
Dear Alexandra, I am writing to let you know about the renewal of your Starter subscription. The current contract ends on 23 Oct 2026, and I would like to make sure the renewal is in place well before then. To confirm, the renewal is recorded at £22,000 on our side. Tom is copied in as your account owner. In short, the next steps are: - Tom and I will send you the renewal order form. - We will aim to agree the terms by Monday 5 Oct 2026. - I will make sure that any questions are answered in writing. Could you let me know a good time for a short call in the coming weeks? Kind regards, Elena

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

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