Booking the next working session
Email thread Menlo Quay Medical · cs
Logistical thread: with the first source connected, Laura Penhaligon booked a record-check session. Niamh Fahy chose Tuesday after 13:00 and will test accounts she knows. Orla Mannion's attendance is uncertain.
What was said
What this says
As at Fri 9 Oct 2026Logistical thread: with the first source connected, Laura Penhaligon booked a record-check session. Niamh Fahy chose Tuesday after 13:00 and will test accounts she knows. Orla Mannion's attendance is uncertain.
Ask: Laura wants Niamh to judge whether the accounts look right, with Orla joining at the end to judge whether the account view answers her questions.
Customer view: Niamh is engaged and will pick hospital and distributor accounts she knows. She cannot promise Orla, who is often busy with the complaint log.
Next: Orla's input matters because she is the one judging whether the account view works.
The thread
Updated 9 Oct 26Messages
Laura Penhaligon 16 Jan 2026 14:41Hi Niamh, A quick note to book the following session. Now that the first source is connected, I would like to spend the next one checking the records with you, so that you can tell me whether the accounts look right to someone who knows them. Would next Tuesday or Wednesday work for you? About an hour should be enough. If Orla can join for the last part, that would be useful, as she will be the one judging whether the account view answers her questions. Thanks, Laura
Niamh Fahy 16 Jan 2026 17:12Hi Laura, Tuesday is best for me, any time after 13:00. I will ask Orla about joining for the end, though she is often tied up with the complaint log on that day, so I cannot promise. I will pick a handful of hospital and distributor accounts that I know well to check against, so we are not guessing. Thanks, Niamh