B-Viz
Laura Penhaligon

Laura Penhaligon

Staff

Implementation Consultant · customer success · reports to Sofia Marchetti

Laura Penhaligon is a Bristol-based Implementation Consultant in customer success. She carries a wide book, with 219 calls attended and 129 email threads, and leads onboarding and training on Growth and Starter accounts.

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Insight

As at Fri 9 Oct 2026

Laura Penhaligon is a Bristol-based Implementation Consultant in customer success. She carries a wide book, with 219 calls attended and 129 email threads, and leads onboarding and training on Growth and Starter accounts.

Role: Laura joined on 3 Feb 2025 as an Implementation Consultant in customer success, reporting to Sofia Marchetti. She runs kickoffs, admin sessions and user training.

Book: The counts show 219 calls attended, 218 recorded calls, 129 email threads and 34 documents authored. No tickets are assigned to her. Harcastle Environmental and Kenmure Business Telecom carry the most activity, at 21 each.

Evidence: Recent reads centre on Pellegrin Hart Benefits, Quennell Harte and Copperwick Logistics. At Pellegrin Hart only a handful of 40 licensed seats are in use, though training is drawing positive responses.

Now: She is covering the data export for Calderbrook, which is not renewing Growth. She is also supporting a Starter customer that has asked about Growth features. Her next booked leave starts on 5 Dec 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

On record

Updated 9 Oct 26
Organisations0
Calls219
Email threads129
Deals0
Documents34
Events0
Computedmade from

Calls

No calls in the last four weeks.

Callsmade from

Time off

FromToTypeDaysStatus
5 Dec 20268 Dec 2026holiday2booked
16 Aug 202627 Aug 2026holiday9taken
13 Jul 202614 Jul 2026holiday2taken
24 Feb 20262 Mar 2026holiday5taken
2 Jan 20266 Jan 2026holiday3taken
15 Dec 202516 Dec 2025sick2taken
9 Dec 202511 Dec 2025holiday3taken
28 Nov 202528 Nov 2025holiday1taken
2 Oct 20252 Oct 2025holiday1taken
15 Aug 202526 Aug 2025holiday7taken
12 Aug 202513 Aug 2025holiday2taken
4 Jul 20258 Jul 2025holiday3taken
4 Jun 20255 Jun 2025holiday2taken
12 May 202512 May 2025holiday1taken
6 May 20257 May 2025holiday2taken
28 Apr 202528 Apr 2025sick1taken
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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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