What was said
What this says
As at Fri 9 Oct 2026Tom Ashdown sent the Growth order form on 18 Apr 2024. Vincent Ackerley returned a signed copy on 23 Apr 2024, one day after the target, and asked about next steps and the first invoice.
Customer view: Vincent apologised for missing the date and said Sunita had checked the form against budget. The order form showed implementation as its own line, as Sunita had asked.
Next: Tom said he would countersign on 24 Apr 2024. Marcus Bell, as customer success manager, will set up the implementation kick-off, and finance will send the first invoice to Sunita.
The thread does not show the countersigned copy itself.
The thread
Updated 9 Oct 26Typesales
Messages3
First message2024-04-18
Last message2024-04-24
Emailmade from
Messages
- Tom Ashdown 18 Apr 2024 14:34Hi Vincent, Order form for the Growth subscription attached, with the implementation shown as its own line as Sunita asked. The deal value comes to £53,800 in total, and the form is the document that sets out exactly how that is made up. We pencilled in 22 Apr 2024 for getting it signed, but no drama if it takes a few more days. If anything in it doesn't match what we discussed, tell me and I'll sort it. Best, Tom
- Vincent Ackerley 23 Apr 2024 08:36Tom, Apologies for missing yesterday. I wanted Sunita to check it against the budget first, and she has. Signed copy attached. Please confirm what happens next on your side, and when the first invoice will arrive. Vincent Ackerley
- Tom Ashdown 24 Apr 2024 12:44Hi Vincent, Thanks very much, that's received and I'll get it countersigned today. Leave that with me. Next steps: Marcus Bell, who will be your customer success manager, will be in touch to set up the kick-off for the implementation. Our finance team will send the first invoice to Sunita directly, so you shouldn't need to chase anything. Glad to have you on board. Cheers, Tom
Emailmade from