Follow-up from our QBR call

Hi all, Thanks for making time today. Happy to jump on another call if anything below needs more detail. Here's a short recap so we all have the same notes. What I showed from the usage numbers: - Active use is up on last quarter, which is good to see for a team of your size. - Mossbrook is well inside the 15 licensed users on Starter, so there's plenty of room if more of the delivery team want to start asking questions. - One support ticket in the last month, nothing urgent, and nothing outstanding on invoices. What we agreed: - Ciaran will send me the list of client schemas he'd like to look at next, so I can check them against your connectors. - Joanna will pull together which of the North West clients are likely to be referred over the next few months, so we can plan the implementation slots properly. - I'll write up a one-page summary of how the team is using B-Viz that Femi can reuse internally. On the contract: your current term runs to 28 Aug 2026. I'll leave the commercial side to Sophie, who will be in touch about the renewal in good time, but I wanted you to know it's on our radar and nothing is needed from you yet. Shall we book 30 minutes in a few weeks to see how those actions are going? Thanks, Marcus

Marcus, Thank you, that's a helpful recap and it matches my notes. I was pleased with the usage picture. What I'd like for the next review is a clearer view of how the team's use of B-Viz helps our clients directly. What's in it for the client is always my first question when we talk about the partnership, and a short example or two would help me answer it. Yes to the one-page summary. Please keep it plain enough that I can share it with the other partners without a walkthrough. On the renewal, understood. I'd rather talk it through once with Sophie than have it arrive as a surprise, so please ask her to get something in the diary after we've all had a chance to look at the usage again. If there is anything about the partner arrangement that needs to change alongside it, let's put it in the agreement rather than leave it implied. Joanna and Ciaran are copied so they can confirm their actions to you directly. A catch-up in a few weeks suits me. Femi