What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore sent Gillian Thewlis invoice INV-227-0003 for the Enterprise subscription, issued 28 May 2025: net £28k, gross £34k, due 27 Jun 2025. This is billing logistics with no customer reply.
Ask: Rachel asks Gillian to confirm the PO number to quote and whether the invoice should go to a different address or shared mailbox.
Customer view: there is no customer response in the thread. The figures are those of this invoice only.
Next: Gillian confirms the PO number and delivery address so Rachel can reissue under the same invoice number if needed.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2025-05-28
Last message2025-05-28
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Messages
- Rachel Dunmore 28 May 2025 08:24Dear Gillian, Please find attached invoice INV-227-0003 for Strensall Merchants' Enterprise subscription, issued today, 28 May 2025. It covers the annual subscription for your 160 licensed users. For your records: - Net amount: £28,375 - VAT: £5,675 - Gross amount: £34,050 - Due date: 27 Jun 2025 Could you confirm the PO number you would like quoted on the invoice? If your team needs one added, I will reissue it with the same invoice number so nothing has to be re-keyed on your side. Please also let me know if the invoice should go to a different address or to a shared mailbox in your trade credit team. I would rather get that right now than chase it later. Thank you for the smooth start so far. Everything has been straightforward from the finance side. Kind regards, Rachel Dunmore Finance Manager
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