Invitation to the BG-Demo Customer Day in London

Email thread

Sofia Marchetti invited Malcolm Hebden, Chief Financial Officer, to the Customer Day in London on 12 Jun 2025 and asked for plain feedback on the term. No customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Sofia Marchetti invited Malcolm Hebden, Chief Financial Officer, to the Customer Day in London on 12 Jun 2025 and asked for plain feedback on the term. No customer response in the thread.

Ask: Sofia invites Malcolm personally, noting Kelbrook took a two-year Growth term and that he reads supplier commitments against what they deliver.

Customer view: there is no customer response in the thread. The invitation shows BG-Demo sees him as a scrutinising economic buyer.

Next: Sofia registers him if he replies, or sends a summary if he cannot attend.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages1

First message2025-06-06

Last message2025-06-06

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Messages

Sofia Marchetti 6 Jun 2025 09:07
to Malcolm Hebden
Dear Malcolm, I'm writing to invite you to the BG-Demo Customer Day, which takes place in person in London on Thursday 12 June 2025. I realise the notice is short, and I'd understand if the date is difficult for you. I'm inviting you personally, rather than only your team, because Kelbrook took a two-year Growth term and I know you read every supplier commitment against what it delivers for the members. The day is a chance to hear how other customers are using B-Viz, to meet the people who build and run it, and to tell us plainly what you would like to see from us over the rest of your term. Honest feedback is the most useful thing you could bring. Marcus Bell, your customer success manager, has been working closely with Rebecca and her team, and he would be glad to see you there too. If you or anyone else at Kelbrook would like to attend, please reply to me and I will register you. If you can't make it, please say so, and I will make sure you receive a summary afterwards. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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