Payment reminder: invoice INV-158-0002

Email thread

On 18 May 2026 finance chased Russell Bland for invoice INV-158-0002, the £54k gross Growth subscription, due 10 May 2026 and unpaid, and flagged the earlier implementation invoice. No customer response in the thread.

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As at Fri 9 Oct 2026

On 18 May 2026 finance chased Russell Bland for invoice INV-158-0002, the £54k gross Growth subscription, due 10 May 2026 and unpaid, and flagged the earlier implementation invoice. No customer response in the thread.

Ask: Rachel Dunmore asked for the payment date or any blocker, and treated the email as a reminder on both invoices if neither had been paid.

Customer view: there is no customer response in the thread. Two invoices were overdue by BG-Demo's ledger, and the evidence does not show why.

Next: escalate beyond email if no reply, and check whether either invoice is disputed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-05-18

Last message2026-05-18

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Messages

Rachel Dunmore 18 May 2026 08:57
to Russell Bland
Dear Russell, I am writing about invoice INV-158-0002, issued on 10 Apr 2026 and due on 10 May 2026. It is now past its due date and shows as unpaid. Net amount: £45,000 VAT: £9,000 Gross amount: £54,000 This is the annual Growth subscription invoice. I wrote to you recently about the earlier implementation invoice as well, so please treat this as a reminder on both if neither has been paid yet. Could you confirm the payment date, or let me know if something is holding it up on your side? If it has been paid, please send the remittance so I can allocate it. Kind regards, Rachel Dunmore Finance Manager

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Data	Records
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Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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