Third reminder: invoice INV-010-0002 outstanding

Email thread

Rachel Dunmore sent a third reminder on the unpaid £50k Growth subscription invoice, issued 2 Feb 2026 and due 4 Mar 2026. No PO number has been received. No customer reply in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Rachel Dunmore sent a third reminder on the unpaid £50k Growth subscription invoice, issued 2 Feb 2026 and due 4 Mar 2026. No PO number has been received. No customer reply in the thread.

Ask: Rachel asks Lorena Diaz for the PO number and whether the invoice needs a different paying entity, and for a short status reply even if payment is not scheduled.

Customer view: There is no customer response in the thread. No PO has come for this invoice or the earlier one, pointing to a shared processing blocker.

Next: Rachel will reissue the same day if the details change. The thread does not show payment.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-04-20

Last message2026-04-20

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Messages

Rachel Dunmore 20 Apr 2026 14:13
to Lorena Diaz
Hello Lorena, Please find attached invoice INV-010-0002 for your records. This is our third reminder, and the invoice is now past its due date. The details are: - Invoice number: INV-010-0002 - Issued: 2 Feb 2026 - Due: 4 Mar 2026 - Amount: £50,000 net, £50,000 gross, no VAT applied - Covers: the annual subscription for the Growth tier, for 40 licensed users, running to 1 Feb 2027 - Status in our ledger: unpaid I have not received a PO number from your team for this invoice or for the earlier one. Could you confirm the PO number, and whether the invoice needs to be addressed to a different paying entity? I will reissue it the same day if so. A short reply with the current status would be very helpful, even if payment is not yet scheduled. Kind regards, Rachel Dunmore Finance Manager

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