B-Viz
Jordan Pike

Bubbly Creek Logistics / BG-Demo – Negotiation

Callcompleted

Bubbly Creek Logistics logo Bubbly Creek Logistics · 25 Mar 2026 16:00

Owen Tallis joined Jordan Pike to negotiate with Brent Olson and Dana Pulaski. Brent said the number is too high for the board and asked about renewal pricing. The signature target is 10 Apr 2026, pending finance and the board.

What was said

What this says

As at Fri 9 Oct 2026

Owen Tallis joined Jordan Pike to negotiate with Brent Olson and Dana Pulaski. Brent said the number is too high for the board and asked about renewal pricing. The signature target is 10 Apr 2026, pending finance and the board.

What happened: Brent said the number is too high for the board and wanted movement or a clear reason it is not negotiable. Owen held that the first-term discount was already offered, so anything further must come with something back.

Customer view: Brent said a firmer implementation plan helps less than a discount. Dana said a firm connector date matters more to operations than the fee.

Commercial: Brent asked what year two looks like and was told first-term discounts end at renewal and prices move to the new list. Owen promised the arithmetic in the order form.

Watch: Brent signs, but finance must approve the order form first and the board comes before implementation starts. The security questionnaire is with IT, due back by the end of the week.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Price pushback before signature
Importance
upsell
Sentiment
mixed
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Jordan Pike sends the order form to Brent's finance team the same day.
  • Jordan Pike sets a security review date and shares it with Brent and Dana.
  • Jordan Pike targets the signed order form by Friday 10 April 2026, with Owen Tallis as escalation point.

Risks

As at Fri 9 Oct 2026
  • Brent Olson says the headline number is too high for the board and a firmer plan helps him less than a discount.
  • Signature depends on finance approval and the board meeting, so the 10 Apr 2026 target could slip.
  • Learning that renewal prices rise could harden his price position.

Opportunities

As at Fri 9 Oct 2026
  • Dana Pulaski, the champion, values a firm connector date more than the fee, so a written implementation plan has weight with operations.
  • The connector list, including dispatch, is agreed and the security questionnaire is moving.

Transcript

  1. Owen Tallis
    Owen Tallis
    Afternoon all. Owen here. Jordan, where are we against the date?
  2. Jordan Pike
    Jordan Pike
    Hi Owen, afternoon. Good question. Brent and Dana are both here, and we're aiming to sign by Friday 10 April 2026.
  3. Owen Tallis
    Owen Tallis
    Good. And what's the next dated step?
  4. Brent Olson
    Brent Olson
    Hi Owen, Brent. I'm glad someone's keeping track of the date, because I'm not.
  5. Owen Tallis
    Owen Tallis
    That's why I'm here. Brent, what's your position on the number?
  6. Brent Olson
    Brent Olson
    Honestly, the number is too high for the board. I need to see movement, or a clear reason why it isn't negotiable.
  7. Owen Tallis
    Owen Tallis
    Right. Let's not discount twice. Jordan has already offered the first-term discount, so anything further has to come with something back. Jordan, what did you propose?
  8. Jordan Pike
    Jordan Pike
    I proposed a firmer implementation plan, not a lower price. We'd commit to the dates in writing, and I'd want the order form back by Friday 10 April 2026.
  9. Owen Tallis
    Owen Tallis
    Good. Brent, does a firmer plan help you?
  10. Brent Olson
    Brent Olson
    It helps me less than a discount would. The board sees the headline number, not the implementation plan.
  11. Dana Pulaski
    Dana Pulaski
    Can I come in on that? Our operations side needs the connectors live quickly. A firm date would matter more to us than the fee.
  12. Owen Tallis
    Owen Tallis
    Good, Dana, that's useful. Let me be direct. Who signs for you?
  13. Brent Olson
    Brent Olson
    I sign. But finance has to approve the order form first.
  14. Owen Tallis
    Owen Tallis
    Then the next step is finance. Jordan, get the order form to Brent's finance team now, so they've got time before Friday 10 April 2026.
  15. Jordan Pike
    Jordan Pike
    Understood. I'll send it today. Dana, are you happy with the connector list we agreed?
  16. Dana Pulaski
    Dana Pulaski
    Yes, we're fine with it. Dispatch is confirmed.
  17. Brent Olson
    Brent Olson
    Before we commit, what about the price at renewal? I'm not signing unless I know what the second year looks like.
  18. Owen Tallis
    Owen Tallis
    That's a fair question. First-term discounts end at renewal, and renewal prices move to the new list. I'd rather you hear that from me now than from a letter next year.
  19. Brent Olson
    Brent Olson
    So the price goes up.
  20. Owen Tallis
    Owen Tallis
    At renewal, yes. That's standard for accounts signed on the older list. I'll put the exact arithmetic in the order form, so there's no surprise.
  21. Jordan Pike
    Jordan Pike
    To be transparent, I'd rather be clear about that now too.
  22. Owen Tallis
    Owen Tallis
    Sorry, I was on another call. Go on. Where are we on the security review?
  23. Jordan Pike
    Jordan Pike
    The security questionnaire is with our solutions engineer, and it's moving.
  24. Brent Olson
    Brent Olson
    IT has the questionnaire. They'll send it back by the end of the week.
  25. Owen Tallis
    Owen Tallis
    Good. Then we're on track. Jordan, put the security date into the plan. We don't want a security review on the day we're meant to be signing.
  26. Jordan Pike
    Jordan Pike
    Agreed. I'll set a date and share it with Brent and Dana.
  27. Dana Pulaski
    Dana Pulaski
    Sorry, I'm back. Can we confirm the start date? I'd like to know if implementation starts before or after the board meets.
  28. Owen Tallis
    Owen Tallis
    After. Board approval first, then we sign, then we start. Don't put it in the plan before that.
  29. Brent Olson
    Brent Olson
    Agreed. I'd rather not commit before the board.
  30. Owen Tallis
    Owen Tallis
    Fine. Last thing. Who owns this deal on our side?
  31. Jordan Pike
    Jordan Pike
    I do, with you as the escalation point. Dana's our champion.
  32. Owen Tallis
    Owen Tallis
    Good. Brent, you're the signatory. Jordan, the next dated step is the signed order form by Friday 10 April 2026. Let's make that date real.
  33. Brent Olson
    Brent Olson
    Okay. Thanks, Owen.
  34. Owen Tallis
    Owen Tallis
    Thanks, Brent. Jordan, keep the pipeline honest.
  35. Jordan Pike
    Jordan Pike
    Quick recap. Order form sent today, security date by end of week, finance review, and a signature target of Friday 10 April 2026. Did I miss anything?
  36. Dana Pulaski
    Dana Pulaski
    No, that's it. Thanks, Jordan.
  37. Brent Olson
    Brent Olson
    Agreed. Speak soon.
  38. Owen Tallis
    Owen Tallis
    Thanks, all. Speak soon.
  39. Jordan Pike
    Jordan Pike
    Thanks, everyone. Talk soon, bye.

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Viz · read-only