Where to change the default start page

Ticketclosed

Ovenden Software · Where to change the default start page

Aaron Crowther could not find the setting for the default start page after login. Bethan Lister said personal settings may need turning on by a Growth admin, and Aaron saw no Start page option.

Priority low

made from

What happened

What this says

As at Fri 9 Oct 2026

Aaron Crowther could not find the setting for the default start page after login. Bethan Lister said personal settings may need turning on by a Growth admin, and Aaron saw no Start page option.

Problem: Aaron Crowther could not find where to change the default page after logging in. He could see Profile but no Start page option under it.

Handling: Bethan Lister gave the path, Profile then Start page, and said the option may not show until a Growth admin turns on personal settings. She said she was checking, and the ticket closed on 19 Nov 2024 without a recorded outcome.

Watch: The record does not show whether personal settings are enabled for this account. It also does not show the account's tier, so the cause cannot be tied to one from the record.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

AImade from

Details

Updated 9 Oct 26

Prioritylow

Statusclosed

Categoryhow_to

Channelweb

First response (min)415

CSAT2

Helpdeskmade from

Trail

created · Aaron Crowther 29 Oct 2024 10:55
Where do I find the setting to change the default page after logging in? I have looked everywhere and can't see it. Sorry if I've missed something obvious. Aaron
Public reply · Bethan Lister 29 Oct 2024 17:50
Hi Aaron, no problem at all. The default page is set per user under Profile, then Start page. It may not show on your account until a Growth admin turns on personal settings, so I'm checking that for you. Thanks, Bethan
Public reply · Aaron Crowther 30 Oct 2024 10:06
Hi Bethan, I can see Profile but there's no Start page option under it. Is it me or the setup?
Status change · Bethan Lister 15 Nov 2024 13:39
Status change · 19 Nov 2024 23:59

Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help