What happened
What this says
As at Fri 9 Oct 2026Chantelle Errington asked how to give a new starter the same pages as the consultant team. One colleague is sorted, but a second still lacked the expected pages. Solved 9 Dec 2024; call outcome not shown.
Problem: Chantelle Errington asked how to set up a new starter with the same pages as the consultant team.
Handling: Connor Webb replied the next morning, said the admins could set it up, and promised steps. On 3 Dec 2024 Chantelle said one colleague was sorted but a second still could not see the expected pages, and asked for a call.
Watch: The record does not show the steps were sent, the second colleague's access, or the outcome of any call. The ticket was solved 9 Dec 2024 and closed 13 Dec 2024.
Details
Updated 9 Oct 26Trail
- created · Chantelle Errington 28 Nov 2024 16:26Hi all, quick question on how to set up a new starter so they can see the same pages as the rest of the consultant team. Is there a guide for this, or is it something our admins can do? Thanks, Chantelle
- Public reply · Connor Webb 29 Nov 2024 05:31Hi Chantelle, thanks for your question. Just so I've got this right, you'd like a new colleague to see the same pages as the consultant team? Your admins can set this up, and I'll send you the steps shortly. Let me know if the new starter still can't see what you expect. Thanks, Connor
- Public reply · Chantelle Errington 3 Dec 2024 16:39Thanks Connor, that's helped. One person is sorted now, but the second person still isn't seeing the pages we expected. Would it be easier to talk it through on a call? Chantelle
- Status change · 13 Dec 2024 23:59