B-Viz
Bethan Lister

Exporting a home's family contact list

Ticketclosed

Commondale Care logo Commondale Care · Exporting a home's family contact list

Kayleigh Pounder asked how to export one home's family contact list for a quality audit. Bethan Lister pointed to the home page export and said she would confirm the steps. Closed 7 Jun 2025.

Priority low

What happened

What this says

As at Fri 9 Oct 2026

Kayleigh Pounder asked how to export one home's family contact list for a quality audit. Bethan Lister pointed to the home page export and said she would confirm the steps. Closed 7 Jun 2025.

Problem: The quality lead wanted a spreadsheet of one home's family contacts for an audit.

Handling: Bethan Lister replied within 347 minutes, and the tier is not in the pack, so no miss is judged. She pointed to the export option on the home page and said she would confirm the exact steps after checking the current version.

Watch: The evidence does not show whether the exact steps were confirmed to the customer.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelemail
First response (min)347
Helpdeskmade from

Trail

  1. Kayleigh Pounder
    Public reply · Kayleigh Pounder 9 May 2025 14:43
    Ignore my earlier note, sorry. The full request is above. Kayleigh
  2. Kayleigh Pounder
    created · Kayleigh Pounder 9 May 2025 16:44
    Hello, I need to know how to export the family contact list for one home as a spreadsheet, as our quality lead wants it for an audit. Is that possible from B-Viz? Thanks, Kayleigh
  3. Bethan Lister
    Public reply · Bethan Lister 9 May 2025 22:31
    Hi Kayleigh, no problem. Just so I've got this right: you want a spreadsheet of family contacts for a single home? Going by what you've described, use the export option on the home page and choose contacts. I'll confirm the exact steps once I've checked the current version. Thanks, Bethan
  4. Bethan Lister
    Status change · Bethan Lister 3 Jun 2025 16:52
  5. Status change · 7 Jun 2025 23:59
Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Viz · read-only