How do I add a new colleague to the workspace?
Ticketclosed
Sprotbrough Recruitment · How do I add a new colleague to the workspace?
Jodie asked how to add a new recruitment consultant and place her in a team. Bethan Lister explained the user settings route, and the ticket was closed in July 2025.
What happened
What this says
As at Fri 9 Oct 2026Jodie asked how to add a new recruitment consultant and place her in a team. Bethan Lister explained the user settings route, and the ticket was closed in July 2025.
Problem: Jodie Burkinshaw, an admin, could not find where to add a user and assign a team before a new starter arrived. Handling: Bethan Lister gave self-serve steps from the user settings and asked for details if the team did not appear. The ticket was solved on 1 Jul 2025 and closed on 5 Jul 2025. Watch: The evidence does not show whether the team appeared or whether the user was added successfully.
Details
Updated 9 Oct 26Trail
created · Jodie Burkinshaw 17 Jun 2025 10:10Hi, we've got a new recruitment consultant starting next month and I need to set her up. I've looked through the settings but I can't find where to add a user and put her in the driving team. Is there a quick way to do this, or do I need to send you her details? Thanks, Jodie- Public reply · Bethan Lister 17 Jun 2025 11:58Hi Jodie, thanks for getting in touch ahead of her start date. Just so I've got this right: you're an admin and want to add one new user and put her in the driving team? You should be able to add her yourself from the user settings, then pick the team from the list. If the team doesn't show up, can you tell me exactly what you see and I'll take a look? Thanks, Bethan
- Status change · 5 Jul 2025 23:59