B-Viz
Bethan Lister

Export button drops the last row of the table

Ticketclosed

Sprotbrough Recruitment logo Sprotbrough Recruitment · Export button drops the last row of the table

Jodie Burkinshaw reported that exporting a results table to a spreadsheet loses the last row. Bethan Lister reproduced it on a similar table and passed it to the engineers with two examples.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Jodie Burkinshaw reported that exporting a results table to a spreadsheet loses the last row. Bethan Lister reproduced it on a similar table and passed it to the engineers with two examples.

Problem: Jodie Burkinshaw found the last row missing when she exported results to a spreadsheet, though it showed on screen. It happened on two different searches that morning.

Handling: Bethan Lister reproduced the export fault on a table with a similar number of rows on 21 Mar 2025, then passed it to the engineers with the two examples. The ticket was solved on 27 Mar 2025 and closed on 31 Mar 2025, but it does not show the fix or whether Jodie tested it.

Watch: Missing rows in an export make exported results incomplete until the fault is fixed, so the customer should test the fix.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categorybug
Channelchat
First response (min)360
CSAT1
Helpdeskmade from

Trail

  1. Jodie Burkinshaw
    created · Jodie Burkinshaw 21 Mar 2025 10:25
    Hi, quick one. When we export a results table to a spreadsheet, the last row goes missing. I've checked against the on-screen table and it's definitely there. It's happened on two different searches this morning. Is this a known issue? Thanks, Jodie
  2. Bethan Lister
    Public reply · Bethan Lister 21 Mar 2025 16:25
    Hi Jodie, thanks for the quick report. I've tried to reproduce it on a table with a similar number of rows and I can see the last row dropping out on export. It looks like a fault in the export step rather than in your data. I've passed it to the engineers with your two example searches. I'll let you know once there's a fix to test. Thanks, Bethan
  3. Bethan Lister
    Status change · Bethan Lister 27 Mar 2025 16:02
  4. Status change · 31 Mar 2025 23:59
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