How to see which users have stopped logging in

Ticketclosed

Feldmoching Software · How to see which users have stopped logging in

Lukas Brandl asked how to find users who stopped logging in, after noticing fewer people using the tool. Kate Ormerod pointed to last active sorting and the dashboard usage view.

Priority low

made from

What happened

What this says

As at Fri 9 Oct 2026

Lukas Brandl asked how to find users who stopped logging in, after noticing fewer people using the tool. Kate Ormerod pointed to last active sorting and the dashboard usage view.

Problem: Lukas Brandl wanted to see which users had not logged in for a while, mainly in the sales and install operations teams, after noticing fewer people using the tool.

Handling: Kate Ormerod said there is no built-in last login report, but the user list sorts by last active date. She pointed to the dashboard usage view, filterable by team, and said she would check whether a last login column can be added.

Watch: Fewer users is a risk Lukas raised himself, and the record does not show the call or the column. The ticket was solved on 10 Sep 2026 and closed on 14 Sep 2026.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

AImade from

Details

Updated 9 Oct 26

Prioritylow

Statusclosed

Categoryhow_to

Channelemail

First response (min)317

Helpdeskmade from

Trail

created · Lukas Brandl 1 Sep 2026 14:19
Hello, I need to find out which users have not logged in for a while, so I can talk to the teams. We have noticed fewer people using the tool lately, and I want to check before our next review. Is there a view or report that shows the last login for each user? I cannot find it in the admin pages. Thanks, Lukas Brandl
Public reply · Kate Ormerod 1 Sep 2026 19:36
Hi Lukas, thanks for raising this. There is no built in last login report in the admin pages, but the user list can be sorted by last active date, which should help. Could you tell me which team you want to check? That will help me point you to the right view. Kind regards, Kate
Public reply · Lukas Brandl 2 Sep 2026 12:06
Thanks, Kate. Mainly the sales and install operations teams. Sorting by last active is useful, but it is not quite what I need. Can we also see who has used the dashboards in the last month? Lukas
Public reply · Kate Ormerod 3 Sep 2026 10:44
Hi Lukas, that is a fair ask. Dashboard activity is in the usage view, which you can filter by team. I will show you where it is on our next call, and I will check whether a last login column can be added. Thanks, Kate
Status change · Kate Ormerod 10 Sep 2026 14:02
Status change · 14 Sep 2026 23:59

Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help