What happened
What this says
As at Fri 9 Oct 2026The customs desk asked how to set a default importer filter on the pages view. Bethan Lister gave three steps to save a filtered view as the team default.
Request: Thijs Brouwer asked how to stop the desk reselecting the same importer each time the pages view opens.
Handling: Bethan Lister replied on 28 Jul 2026 with the steps and asked Thijs to try them and report back.
Watch: The record does not show whether the steps worked, and the ticket was solved on 6 Aug 2026 and closed on 10 Aug 2026.
Details
Updated 9 Oct 26Prioritylow
Statusclosed
Categoryhow_to
Channelemail
First response (min)923
CSAT2
Helpdeskmade from
Trail
- created · Thijs Brouwer 27 Jul 2026 13:04Hi, could you tell me how to set a default importer filter on the pages view? Our desk keeps re-selecting the same importer each time they open it. I've looked through the help pages but couldn't find the setting. No rush, but it would help to know before the end of the week. Thanks, Thijs
- Public reply · Bethan Lister 28 Jul 2026 04:27Hi Thijs, just so I've got this right, you want the pages view to open already filtered to one importer for your desk. First, open the pages area and choose the filter you use most. Next, select the importer. Finally, save the view and choose to make it the default for your team. Can you try that and tell me what you see? Thanks, Bethan
- Status change · 10 Aug 2026 23:59
Helpdeskmade from