B-Viz
Kate Ormerod

How do I filter across multiple teams in one view?

Ticketclosed

Thackwray Logistics logo Thackwray Logistics · How do I filter across multiple teams in one view?

Josh Pearce asked how to view results across several sales teams at once. Kate Ormerod pointed him to the cross-team filter and offered a walk-through.

Priority high

What happened

What this says

As at Fri 9 Oct 2026

Josh Pearce asked how to view results across several sales teams at once. Kate Ormerod pointed him to the cross-team filter and offered a walk-through.

Problem: Josh Pearce asked whether a dashboard or search could show results across several sales teams without filtering by team each time.

Handling: Kate Ormerod confirmed that the dashboard builder has a cross-team filter option and promised a guide with screenshots on 29 Jul 2026. The ticket was solved on 30 Jul 2026 and closed on 3 Aug 2026, but the record does not show that the guide was sent.

Watch: Josh had already built a couple of dashboards without finding the option, so wider use depends on the walk-through landing.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Priorityhigh
Statusclosed
Categoryhow_to
Channelemail
First response (min)78
Helpdeskmade from

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  1. Josh Pearce
    created · Josh Pearce 27 Jul 2026 12:16
    Hi, We've now set up the brain with data from multiple sales teams and I need to know if there's a way to build a dashboard or search showing results across all of them at once, rather than filtering by team each time. Is that possible? Thanks, Josh
  2. Kate Ormerod
    Public reply · Kate Ormerod 27 Jul 2026 13:34
    Hi Josh, great question. Yes, you can absolutely do that. In the dashboard builder there's a cross-team filter option when you set up your data source. Have you built any dashboards yet, or would you like a walk-through?
  3. Josh Pearce
    Public reply · Josh Pearce 27 Jul 2026 16:10
    I've built a couple but didn't spot that option. A walk-through would be really helpful.
  4. Kate Ormerod
    Public reply · Kate Ormerod 29 Jul 2026 09:41
    Perfect. I'll send you a quick guide with screenshots showing where the cross-team filter is and how to set it up. Should have that to you by end of day. Let me know if you hit any snags.
  5. Kate Ormerod
    Status change · Kate Ormerod 30 Jul 2026 12:41
  6. Status change · 3 Aug 2026 23:59
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