What happened
What this says
As at Fri 9 Oct 2026Josh Pearce asked how to view results across several sales teams at once. Kate Ormerod pointed him to the cross-team filter and offered a walk-through.
Problem: Josh Pearce asked whether a dashboard or search could show results across several sales teams without filtering by team each time.
Handling: Kate Ormerod confirmed that the dashboard builder has a cross-team filter option and promised a guide with screenshots on 29 Jul 2026. The ticket was solved on 30 Jul 2026 and closed on 3 Aug 2026, but the record does not show that the guide was sent.
Watch: Josh had already built a couple of dashboards without finding the option, so wider use depends on the walk-through landing.
Details
Updated 9 Oct 26Trail
- created · Josh Pearce 27 Jul 2026 12:16Hi, We've now set up the brain with data from multiple sales teams and I need to know if there's a way to build a dashboard or search showing results across all of them at once, rather than filtering by team each time. Is that possible? Thanks, Josh
- Public reply · Kate Ormerod 27 Jul 2026 13:34Hi Josh, great question. Yes, you can absolutely do that. In the dashboard builder there's a cross-team filter option when you set up your data source. Have you built any dashboards yet, or would you like a walk-through?
- Public reply · Josh Pearce 27 Jul 2026 16:10I've built a couple but didn't spot that option. A walk-through would be really helpful.
- Public reply · Kate Ormerod 29 Jul 2026 09:41Perfect. I'll send you a quick guide with screenshots showing where the cross-team filter is and how to set it up. Should have that to you by end of day. Let me know if you hit any snags.
- Status change · 3 Aug 2026 23:59