Who they are
Insight
As at Fri 9 Oct 2026Liam Corner is Linthorpe's only named admin and its most frequent ticket raiser. He asked 12% of the organisation's questions over the last 90 days. He escalates to Darren Blakey on decisions. Support has missed Starter response times for him.
Role: Systems Administrator at Linthorpe Trade Supplies, CRM role admin, with a platform user created on 19 Aug 2024. He owns the service accounts and has been the named admin since go-live. He raised most of the tickets on the account.
Influence: technical gatekeeper rather than budget holder. He took the field mapping decision to Darren Blakey, the Sales Operations Manager, and asked about cost and commitment after the demo. No finance contact appears in the reads.
Watch: admin knowledge rests on him alone, and he said he was nervous about breaking connectors. Tickets show repeated first-response misses against the Starter tier, two stale-data incidents and an export bug. He asked for scheduled searches on 7 Oct 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Linthorpe Trade Supplies | Systems Administrator | admin | liam.corner@linthorpe.example |
Activity
- 7 Oct 2026ticketFeature request: scheduled searches
- 22 Sep 2026eventRevenue leaders roundtable
+55
- 10 Aug 2026ticketExport function dropping records
- 21 Jul 2026ticketDashboards not updating overnight
- 24 Jun 2026ticketData not refreshing overnight
- 18 Jun 2026eventBG-Demo webinar
+38
- 30 Dec 2025ticketQuestion about invoice charges
- 20 Nov 2025eventBG-Demo webinar
+41
- 17 Oct 2025ticketDuplicate records in account data
- 5 Sep 2025ticketCannot access reports
- 29 Jul 2025ticketDashboard loading slowly
- 12 Jun 2025eventBG-Demo Customer Day
+58
- 29 May 2025email threadJoin us at the Customer Day
- 27 May 2025eventRevenue leaders roundtable
+40
- 15 May 2025eventBG-Demo webinar
+26
- 25 Feb 2025eventRevenue leaders roundtable
+33
- 16 Jan 2025eventBG-Demo webinar
+24
- 20 Sep 2024callLinthorpe Trade Supplies / BG-Demo – Training
- 19 Sep 2024callLinthorpe Trade Supplies / BG-Demo – Onboarding
- 12 Sep 2024callLinthorpe Trade Supplies / BG-Demo – Onboarding
- 4 Sep 2024callLinthorpe Trade Supplies / BG-Demo – Onboarding
- 29 Aug 2024callLinthorpe Trade Supplies / BG-Demo – Onboarding
- 2 May 2024email threadDemo follow-up
+1
- 2 May 2024callLinthorpe Trade Supplies / BG-Demo – Demo
+1
- 21 Mar 2024eventBG-Demo webinar
+24