Tomasz Wiśniewski
Person
Vellacott Payments · champion
Tomasz is the day-to-day champion and platform admin at Vellacott Payments. He drives adoption and raises tickets, but says price belongs to COO Philippa Gore. Questions rely on him and two colleagues, a key-person risk.
Who they are
Insight
As at Fri 9 Oct 2026Tomasz is the day-to-day champion and platform admin at Vellacott Payments. He drives adoption and raises tickets, but says price belongs to COO Philippa Gore. Questions rely on him and two colleagues, a key-person risk.
Role: Head of Partnerships Operations, CRM champion, and a platform admin since 10 Jul 2025. He sets the purpose (each marketplace client seen whole), owns the client list and chases named owners for every action.
Influence: He shapes operational fit and rollout, but says commercial terms sit with Philippa Gore, the COO, and finance and legal. The 22 Apr 2026 renewal call shows Philippa challenging unused seats while Tomasz expects more users.
Watch: On 10 Aug 2026 he tied a fall in active users to two high priority tickets and said people return to spreadsheets when something fails twice. The 5 Oct 2026 check-in was positive, with a fair share of the 160 seats quiet. He has not named a deputy or third admin.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Vellacott Payments | Head of Partnerships Operations | champion | tomasz.wisniewski@vellacott.example |
Activity
- 5 Oct 2026callVellacott Payments / BG-Demo – Check In
- 28 Sep 2026email threadFinding a time for our next check-in
- 3 Sep 2026ticketUrgent: key connector not syncing
- 10 Aug 2026callVellacott Payments / BG-Demo – Check In
- 31 Jul 2026email threadBooking our next check-in
- 21 Jul 2026email threadFollow-up from our QBR
- 20 Jul 2026callVellacott Payments / BG-Demo – QBR
- 16 Jul 2026eventBG-Demo webinar
+53 - 22 Apr 2026callVellacott Payments / BG-Demo – Renewal
+2 - 10 Apr 2026dealVellacott Payments – Renewal
- 23 Mar 2026ticketFeature request: bulk status updates for merchants
- 19 Mar 2026eventBG-Demo webinar
+41 - 13 Mar 2026ticketDuplicate partner records in the brain
- 21 Jan 2026email threadFollow-up from the QBR+1
- 20 Jan 2026callVellacott Payments / BG-Demo – QBR+1
- 7 Jan 2026ticketDuplicate contact records
- 17 Dec 2025callVellacott Payments / BG-Demo – Proposal
- 10 Dec 2025email threadTime to walk through the proposal
- 9 Dec 2025dealVellacott Payments – Expansion
- 4 Dec 2025ticketSlow page load times
- 11 Nov 2025ticketBrain queries returning old data
- 17 Oct 2025callVellacott Payments / BG-Demo – Training
- 16 Oct 2025callVellacott Payments / BG-Demo – Onboarding
- 9 Oct 2025callVellacott Payments / BG-Demo – Onboarding
- 1 Oct 2025callVellacott Payments / BG-Demo – Onboarding
- 23 Sep 2025ticketFeature request
- 19 Sep 2025callVellacott Payments / BG-Demo – Onboarding
- 5 Sep 2025callVellacott Payments / BG-Demo – Onboarding
- 15 Aug 2025ticketHow do I build a dashboard showing complaints by client?
- 15 Aug 2025callVellacott Payments / BG-Demo – Onboarding
- 8 Aug 2025ticketAdd client labelling feature
- 6 Aug 2025callVellacott Payments / BG-Demo – Onboarding
- 1 Aug 2025callVellacott Payments / BG-Demo – Onboarding
- 25 Jul 2025callVellacott Payments / BG-Demo – Onboarding
- 17 Jul 2025callVellacott Payments / BG-Demo – Kickoff+1
- 10 Jul 2025email threadKickoff scheduling for the brain implementation
- 30 Apr 2025email threadVellacott Payments: proposal follow-up
- 28 Apr 2025callVellacott Payments / BG-Demo – Proposal
- 17 Apr 2025email threadProposal walkthrough: finding a time
- 27 Mar 2025email threadFollowing up on the demo
+1 - 27 Mar 2025callVellacott Payments / BG-Demo – Demo+1
- 19 Mar 2025email threadDemo on your data: scheduling
- 28 Feb 2025email threadFollow-up from our discovery session
- 26 Feb 2025callVellacott Payments / BG-Demo – Discovery
- 25 Feb 2025eventRevenue leaders roundtable
+33 - 24 Feb 2025email threadDiscovery call: finding a time
- 4 Feb 2025email threadRevenue leaders roundtable in London, 25 Feb 2025
- 24 Jan 2025dealVellacott Payments – New
