Who they are
Insight
As at Fri 9 Oct 2026Aylin Kaya is a Merchant Risk Analyst at Brenneck Pay and a hands-on user and champion for the merchant risk team. She drives new demands beyond Growth. Her latest ticket, on duplicate merchant records, is a data quality concern.
Role: Merchant Risk Analyst in Frankfurt, a user rather than an admin. Her platform account was created on 3 Feb 2026. In the Nov 2025 demos she tested the product against her own risk work and said it would save her an afternoon each week.
Influence: she shapes what the product must do for merchant risk. In the 2 Jun 2026 thread Katrin Vogelsang relayed her wish for a case tool and a chargeback feed, which Elena Novak confirmed are not in Growth as contracted. Katrin and Jonas Albrecht hold the access and sign-off questions.
Watch: she has said she will not rely on a risk view that is quietly a day or two old. Her 9 Sep 2026 ticket on duplicate merchant records is open, with no follow-up recorded and root cause analysis still to complete.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brenneck Pay | Merchant Risk Analyst | user | aylin.kaya@brenneckpay.example |
Activity
- 9 Sep 2026ticketDuplicate merchant records appearing in search
- 2 Jun 2026email threadBrenneck Pay usage and what merchant risk needs next
+1
- 7 Apr 2026callBrenneck Pay / BG-Demo – Training
- 31 Mar 2026email threadTraining session for the merchant risk team
- 2 Mar 2026ticketHow to search for merchants by risk profile
- 25 Nov 2025eventRevenue leaders roundtable
+38
- 18 Nov 2025email threadInvitation: revenue leaders roundtable in London
- 13 Nov 2025email threadFollow-up: demo questions from merchant risk
+1
- 11 Nov 2025callBrenneck Pay / BG-Demo – Demo
+1
- 4 Nov 2025email threadFollow-up from today's demo: next steps for Brenneck Pay
+2
- 3 Nov 2025callBrenneck Pay / BG-Demo – Demo
+2