Who they are
Insight
As at Fri 9 Oct 2026Katrin Vogelsang is Brenneck Pay's champion and platform admin on the Growth subscription. She drives adoption and audit evidence, but she is the largest single asker of questions, and the renewal budget is decided above her.
Role: Head of Merchant Operations in Frankfurt, the CRM champion and a platform user since 3 Feb 2026. She ran onboarding agendas and minutes, and she asks for a source behind every answer because a BaFin auditor will ask.
Influence: she shapes scope and adoption, but said the renewal budget is decided higher up. COO Matthias Ebner holds the signature and wants exit, governance and cost in writing.
Watch: she is still the largest single asker and accepts that is a key-person risk. The 5 Oct 2026 QBR showed merchant risk adoption thinner than she expected. She asked whether the renewal price will stay the same, and the terms are still to be checked against the order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brenneck Pay | Head of Merchant Operations | champion | katrin.vogelsang@brenneckpay.example |
Activity
- Upcoming
- 2 Nov 2026upcoming callBrenneck Pay / BG-Demo – Check In
- Held
- 6 Oct 2026email threadBrenneck Pay QBR follow-up and agreed actions
+1
- 5 Oct 2026callBrenneck Pay / BG-Demo – QBR
+1
- 1 Oct 2026email threadPlanning your next quarterly review
- 22 Sep 2026email threadCheck-in notes: Brenneck Pay and BG-Demo
- 21 Sep 2026callBrenneck Pay / BG-Demo – Check In
- 16 Sep 2026email threadScheduling our next check-in
- 19 Aug 2026callBrenneck Pay / BG-Demo – Check In
- 11 Aug 2026email threadCheck-in for Brenneck Pay: finding a date
- 28 Jul 2026email threadCheck-in notes and agreed actions
- 27 Jul 2026callBrenneck Pay / BG-Demo – Check In
- 21 Jul 2026ticketNightly refresh failed, dashboards stale
- 21 Jul 2026email threadScheduling our check-in
- 30 Jun 2026email threadFollow-up from our QBR
+1
- 29 Jun 2026callBrenneck Pay / BG-Demo – QBR
+1
- 26 Jun 2026email threadEnterprise expansion: proposal and next steps
- 25 Jun 2026callBrenneck Pay / BG-Demo – Proposal
- 19 Jun 2026email threadPlanning the next quarterly review
- 19 Jun 2026email threadProposal for the case tool and chargeback feed: finding a time
- 16 Jun 2026dealBrenneck Pay – Expansion
- 2 Jun 2026email threadBrenneck Pay usage and what merchant risk needs next
+1
- 1 Jun 2026ticketDuplicate merchant records in the brain
- 1 Jun 2026callBrenneck Pay / BG-Demo – Check In
- 27 May 2026email threadCheck-in: agenda and timing
- 5 May 2026callBrenneck Pay / BG-Demo – Check In
- 29 Apr 2026email threadScheduling the next check-in
- 8 Apr 2026ticketDashboard export and user role restrictions
- 23 Mar 2026callBrenneck Pay / BG-Demo – Onboarding
- 9 Mar 2026callBrenneck Pay / BG-Demo – Onboarding
- 2 Mar 2026callBrenneck Pay / BG-Demo – Onboarding
- 16 Feb 2026callBrenneck Pay / BG-Demo – Onboarding
- 10 Feb 2026email threadBrenneck Pay kickoff: follow-up and actions
+2
- 9 Feb 2026callBrenneck Pay / BG-Demo – Kickoff
+2
- 4 Feb 2026email threadKickoff for your onboarding
- 27 Nov 2025email threadBrenneck Pay proposal: follow-up and next steps
- 25 Nov 2025callBrenneck Pay / BG-Demo – Proposal
- 21 Nov 2025email threadWalking through the proposal: finding a time
- 13 Nov 2025email threadFollow-up: demo questions from merchant risk
+1
- 11 Nov 2025callBrenneck Pay / BG-Demo – Demo
+1
- 6 Nov 2025email threadDemo session: agenda and attendees
- 4 Nov 2025email threadFollow-up from today's demo: next steps for Brenneck Pay
+2
- 3 Nov 2025callBrenneck Pay / BG-Demo – Demo
+2
- 29 Oct 2025email threadDemo on your own data: scheduling
- 3 Oct 2025email threadFollowing up on our discovery call
- 2 Oct 2025callBrenneck Pay / BG-Demo – Discovery
- 30 Sep 2025email threadDiscovery call: finding a time
- 4 Sep 2025dealBrenneck Pay – New