Who they are
Insight
As at Fri 9 Oct 2026Holly Tranter was Delancey Haig's sole admin and day-to-day systems contact on Growth. She built dashboards and fixed connectors, but did not decide the renewal. Her user account was deactivated on 2 Jul 2026, when the subscription ended.
Role: Business Systems Analyst at Delancey Haig, CRM role admin, London. Her platform account was created 3 Jul 2024 and deactivated 2 Jul 2026. She raised most connector and how-to tickets and was repeatedly named as the only admin.
Influence: She shaped adoption and technical detail, not the buying decision. Rupert Lasker, the CFO, questioned value, and Kwame Asante, the CTO, confirmed the exit on 9 Jun 2026 as a build-versus-buy decision.
Watch: On 4 Jun 2026 she said directors had drifted back to spreadsheets and the brain had slipped down her list. She has seen BG-Demo's handover and knows the stack, so she is a useful contact if the customer later reconsiders. The evidence does not show where she works next.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Delancey Haig | Business Systems Analyst | admin | holly.tranter@delanceyhaig.example |
Activity
- 9 Jun 2026callDelancey Haig / BG-Demo – Check In
+1
- 4 Jun 2026email threadCatching up on how the team is finding it
- 19 Mar 2026eventBG-Demo webinar
+41
- 18 Mar 2026ticketTimesheet and mailbox connectors not authenticating
- 17 Mar 2026email threadConnector authentication failures
+1
- 16 Mar 2026ticketTimesheet and mailbox connector authentication issues
- 16 Mar 2026ticketConnectors still down - urgent resolution needed
- 12 Mar 2026ticketTimesheet system and mailbox authentication failures
- 10 Mar 2026ticketTimesheet and mailbox connectors stopped syncing
- 3 Mar 2026email threadFollow-up from our quarterly review
+2
- 2 Mar 2026callDelancey Haig / BG-Demo – QBR
+2
- 26 Feb 2026email threadInvitation to our next BG-Demo webinar
- 2 Dec 2025email threadFollowing up on the quarterly review
- 1 Dec 2025callDelancey Haig / BG-Demo – QBR
- 29 Oct 2025ticketBuilding a dashboard for contractor data
- 5 Sep 2025email threadFollowing up on the QBR
+2
- 4 Sep 2025callDelancey Haig / BG-Demo – QBR
+2
- 31 Jul 2025ticketSetting up access for new team members
- 14 Jul 2025ticketSalesforce connector not syncing
- 8 Jul 2025ticketClient records not updating overnight
- 5 Jun 2025email threadFollowing up on the QBR
+1
- 4 Jun 2025callDelancey Haig / BG-Demo – QBR
+1
- 25 Apr 2025ticketDuplicate client records in the brain
- 27 Feb 2025ticketFeature request: Saved search queries
- 13 Feb 2025ticketRequest: Dashboard PDF export
- 5 Dec 2024email threadFollowing up on our quarterly review
+2
- 4 Dec 2024callDelancey Haig / BG-Demo – QBR
+2
- 11 Sep 2024ticketHow to set up dashboards with row filtering
- 4 Sep 2024email threadSupport follow-up on your ticket
- 3 Sep 2024ticketConnector stopped loading data
- 28 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 22 Aug 2024email threadOnboarding sessions: scheduling the next steps
- 20 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 15 Aug 2024email threadOnboarding: plan for the first refresh and admin handover
- 14 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 8 Aug 2024email threadOnboarding: field mapping session and next steps
- 6 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 1 Aug 2024ticketRecruitment system connector not loading data
- 30 Jul 2024email threadOnboarding: getting the next sessions in the diary
- 30 Jul 2024callDelancey Haig / BG-Demo – Onboarding
- 26 Jul 2024email threadOnboarding: still need access before we can go further
- 24 Jul 2024callDelancey Haig / BG-Demo – Onboarding
- 16 Jul 2024email threadOnboarding sessions: finding a time next week
- 16 Jul 2024callDelancey Haig / BG-Demo – Onboarding
- 10 Jul 2024email threadOnboarding session with Holly
- 10 Jul 2024email threadKickoff follow-up and next steps
+2
- 9 Jul 2024callDelancey Haig / BG-Demo – Kickoff
+2
- 8 May 2024email threadDelancey Haig and BG-Demo: following up on the demo
+2
- 7 May 2024callDelancey Haig / BG-Demo – Demo
+2