Saskia Mendes
Person
Delancey Haig · champion
Saskia Mendes was the champion and day-to-day sponsor of the Growth subscription at Delancey Haig. She was candid about weak director adoption and answered to the CFO on value. Her platform user was deactivated on 2 Jul 2026, when service ended.
Who they are
Insight
As at Fri 9 Oct 2026Saskia Mendes was the champion and day-to-day sponsor of the Growth subscription at Delancey Haig. She was candid about weak director adoption and answered to the CFO on value. Her platform user was deactivated on 2 Jul 2026, when service ended.
Role: Head of Client Operations and CRM champion. She joined the first discovery thread in April 2024, bought the Growth tier for client-account directors and stayed the main contact through onboarding, check-ins and QBRs. She is also an admin on her platform user.
Influence: She shaped scope and adoption, but Rupert Lasker, the CFO, decided on price and value. She said the renewal was his call and she needed proof of value to defend it. Her 30 Jun 2026 email says service ends on 2 Jul 2026.
Watch: Her share of the organisation's questions was 18% over the last 12 months and 23% over the last 90 days. That is a key-person risk. She asked for client pages to stay up another month and the thread shows no reply. Jess Ferrand is a possible win-back relationship.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Delancey Haig | Head of Client Operations | champion | saskia.mendes@delanceyhaig.example |
CRMmade from
Activity
- 30 Jun 2026email threadThank you, and one request about the client pages
- 29 Jun 2026callDelancey Haig / BG-Demo – Check In
- 23 Jun 2026email threadBefore the renewal: where we have got to
- 18 Jun 2026eventBG-Demo webinar
+38 - 11 Jun 2026email threadInvitation: BG-Demo webinar on Thursday 18 June 2026
- 5 May 2026callDelancey Haig / BG-Demo – Renewal
+2 - 28 Apr 2026email threadHolding your renewal price for another year
+1 - 14 Apr 2026callDelancey Haig / BG-Demo – Exec Sponsor
+3 - 9 Apr 2026email threadExecutive sponsor catch-up for Delancey Haig
- 2 Apr 2026email threadRenewal and what it means for the directors
- 2 Apr 2026dealDelancey Haig – Renewal
- 31 Mar 2026email threadNotes from our check-in
- 30 Mar 2026callDelancey Haig / BG-Demo – Check In
- 26 Mar 2026email threadSetting up a check-in ahead of the summer
- 23 Mar 2026callDelancey Haig / BG-Demo – Escalation
+1 - 17 Mar 2026email threadFinding a time to talk through the recent tickets
- 3 Mar 2026email threadFollow-up from our quarterly review+2
- 2 Mar 2026callDelancey Haig / BG-Demo – QBR+2
- 26 Feb 2026email threadScheduling your quarterly review
- 9 Feb 2026callDelancey Haig / BG-Demo – Check In
+1 - 27 Jan 2026email threadNotes from our check-in
- 26 Jan 2026callDelancey Haig / BG-Demo – Check In
- 21 Jan 2026email threadSetting up the next check-in
- 30 Dec 2025email threadCheck-in notes and a few things to look at
- 29 Dec 2025callDelancey Haig / BG-Demo – Check In
- 22 Dec 2025email threadFinding a time for our check-in
- 2 Dec 2025email threadFollowing up on the quarterly review
- 1 Dec 2025callDelancey Haig / BG-Demo – QBR
- 26 Nov 2025email threadFinding a time for your quarterly review
- 24 Oct 2025callDelancey Haig / BG-Demo – Check In
- 20 Oct 2025email threadBooking the next check-in
- 22 Sep 2025callDelancey Haig / BG-Demo – Check In
- 16 Sep 2025email threadFinding a time for our check-in
- 5 Sep 2025email threadFollowing up on the QBR+2
- 4 Sep 2025callDelancey Haig / BG-Demo – QBR+2
- 2 Sep 2025email threadBooking the QBR
- 18 Aug 2025callDelancey Haig / BG-Demo – Check In
- 11 Aug 2025email threadFinding a time for our next check-in
- 28 Jul 2025ticketHow to export dashboard data
- 22 Jul 2025callDelancey Haig / BG-Demo – Check In
- 17 Jul 2025email threadCatching up after the renewal
- 19 Jun 2025callDelancey Haig / BG-Demo – Check In
- 13 Jun 2025email threadTime for our next check-in?
- 5 Jun 2025email threadFollowing up on the QBR+1
- 4 Jun 2025callDelancey Haig / BG-Demo – QBR+1
- 2 Jun 2025email threadFinding a time for your QBR
- 23 May 2025callDelancey Haig / BG-Demo – Renewal+1
- 29 Apr 2025email threadNotes from our check-in
- 28 Apr 2025callDelancey Haig / BG-Demo – Check In
- 16 Apr 2025email threadSetting up a spring check-in
- 14 Apr 2025callDelancey Haig / BG-Demo – Renewal+2
- 3 Apr 2025dealDelancey Haig – Renewal
- 28 Mar 2025ticketHow to filter clients by recruitment stage
- 20 Mar 2025eventBG-Demo webinar
+28 - 9 Mar 2025email threadInvitation to our webinar on Thursday 20 Mar 2025
- 4 Mar 2025email threadFollow-up from our QBR
- 3 Mar 2025callDelancey Haig / BG-Demo – QBR
- 24 Feb 2025email threadQuarterly review: finding a time
- 27 Jan 2025callDelancey Haig / BG-Demo – Check In
- 22 Jan 2025email threadUsage and our next check-in
- 3 Jan 2025callDelancey Haig / BG-Demo – Check In
- 30 Dec 2024email threadCheck-in call after the break
- 5 Dec 2024email threadFollowing up on our quarterly review+2
- 4 Dec 2024callDelancey Haig / BG-Demo – QBR+2
- 28 Nov 2024email threadScheduling your quarterly business review
- 21 Nov 2024eventBG-Demo webinar
+28 - 12 Nov 2024email threadInvitation: BG-Demo webinar on Thursday 21 Nov 2024
- 11 Nov 2024email threadNotes from our check-in and next steps
- 8 Nov 2024callDelancey Haig / BG-Demo – Check In
- 6 Nov 2024email threadFinding a time for our check-in
- 7 Oct 2024callDelancey Haig / BG-Demo – Check In
- 27 Sep 2024email threadSetting up a check-in
- 28 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 20 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 6 Aug 2024callDelancey Haig / BG-Demo – Onboarding
- 30 Jul 2024callDelancey Haig / BG-Demo – Onboarding
- 24 Jul 2024callDelancey Haig / BG-Demo – Onboarding
- 16 Jul 2024callDelancey Haig / BG-Demo – Onboarding
- 10 Jul 2024email threadKickoff follow-up and next steps+2
- 9 Jul 2024callDelancey Haig / BG-Demo – Kickoff+2
- 3 Jul 2024email threadKickoff scheduling for the Delancey Haig brain
- 16 May 2024email threadDelancey Haig proposal: follow-up from our call
- 15 May 2024callDelancey Haig / BG-Demo – Proposal
- 10 May 2024email threadProposal walkthrough: finding a slot
- 8 May 2024email threadDelancey Haig and BG-Demo: following up on the demo
+2 - 7 May 2024callDelancey Haig / BG-Demo – Demo+2
- 30 Apr 2024email threadFollowing up on the Delancey Haig demo+1
- 30 Apr 2024callDelancey Haig / BG-Demo – Demo+1
- 29 Apr 2024email threadDemo this week: confirming the slot
- 22 Apr 2024email threadGetting a demo date in the diary
- 16 Apr 2024email threadDelancey Haig and BG-Demo: follow-up from discovery
- 15 Apr 2024callDelancey Haig / BG-Demo – Discovery
- 10 Apr 2024email threadFinding a time for a discovery call
- 25 Mar 2024dealDelancey Haig – New
CRMmade from