Ruby Lilburn
Person
Thrunton Marketing · champion
Ruby Lilburn is the CRM-recorded champion at Thrunton Marketing. She raised the pain point, joined the demo and proposal calls, and wants four sources. The evidence does not show whether an order form was signed.
Who they are
Insight
As at Fri 9 Oct 2026Ruby Lilburn is the CRM-recorded champion at Thrunton Marketing. She raised the pain point, joined the demo and proposal calls, and wants four sources. The evidence does not show whether an order form was signed.
Role: Head of Client Services at Thrunton Marketing, recorded in the CRM as champion. She appears on three calls and one email thread, and is linked to one deal.
Influence: She described the month-end reconciliation problem on the 27 May 2026 call, arranged the demo with IT involvement, and was to start signature on the order form. Lewis Tait, the Managing Director, holds the decision.
Watch: Ruby wants four sources, which sits at Starter's hard limit, so Growth may fit better. She needs leadership sign-off and accuracy first time. The evidence does not show a signed order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Thrunton Marketing | Head of Client Services | champion | ruby.lilburn@thrunton.example |
Activity
- 29 Jun 2026callThrunton Marketing / BG-Demo – Proposal
- 15 Jun 2026callThrunton Marketing / BG-Demo – Demo
+1 - 11 Jun 2026email threadGetting a demo into the diary
- 27 May 2026callThrunton Marketing / BG-Demo – Discovery
- 12 May 2026dealThrunton Marketing – New