B-Viz
Arnaud Janssens

Arnaud Janssens

Person

Maelbeek Assurances logo Maelbeek Assurances · champion

Operations Director at Maelbeek Assurances and the CRM champion. He led the Starter purchase and raised the Xero and refresh tickets. His platform user was deactivated on 4 Sep 2026, so his current involvement is not shown.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Operations Director at Maelbeek Assurances and the CRM champion. He led the Starter purchase and raised the Xero and refresh tickets. His platform user was deactivated on 4 Sep 2026, so his current involvement is not shown.

Role: Operations Director in Brussels, recorded as champion. He joined the discovery, demo, proposal, negotiation and onboarding calls, and later raised support tickets. A platform user was created on 3 Feb 2026 and deactivated on 4 Sep 2026.

Influence: He shaped the deal with Elise Claes, the Chief Executive, whose view he needed before deciding. He called the price in the right ballpark but was cautious about the upfront commitment and about security as a regulated Belgian firm.

Watch: He reported a Xero connector that stopped syncing, then two stale-dashboard tickets in July 2026. The evidence does not show why his user was deactivated or whether he has left, so confirm who now owns the account day to day.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Maelbeek AssurancesOperations Directorchampionarnaud.janssens@maelbeek.example
CRMmade from

Activity

  • 22 Jul 2026ticketRefresh failed Arnaud Janssens, Bethan ListerMaelbeek Assurances logoArnaud JanssensBethan Lister
  • 21 Jul 2026ticketDashboards not updating Arnaud Janssens, Olivia GrantMaelbeek Assurances logoArnaud JanssensOlivia Grant
  • 16 Jun 2026ticketXero sync not updating Arnaud Janssens, Bethan ListerMaelbeek Assurances logoArnaud JanssensBethan Lister
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Judith Saxton, Neil Craven, Richard Lazenby, Michelle Pomeroy, Rhys Gulliver, Lorraine Coombes, Graham Rowntree, Imran Qureshi, Leanne Partington, Phil Greenhalgh, Gregory Tanaka, Anjali Mehta, Noor el Amrani, Kerry Bramall, Gail Moorcroft, Euan Drummond, Niamh Fahy, Sinéad Kilkelly, Marloes Hendriks, Ilse de Graaf, Toby Westwood, Callum Rix, Melanie Scaife, Lynne Featherstone, Trevor Bulmer, Frank DeLuca, Beth Sawyer, Ralf Hoffmann, Kylie Dwyer, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+116
  • 19 Mar 2026eventBG-Demo webinar Alice Brewer, Richard Thorne, Ruben Smit, Imogen Hartley, Kelly Sharpe, Sam Yates, Danny Sargent, Ajay Bhatt, Vincent Almeida, Martin Firth, Alan Rennie, Natasha Greaves, Wayne Dobson, Christina Möller, Brenda Oldroyd, Tina Goddard, Maureen Ellis, Stijn Gielen, Clodagh Fitzgerald, Diarmuid Kenny, Eoin Hegarty, Ruth Ackroyd, Ronald Hetherington, Kevin Kershaw, Hugh Fenton, Chris Jagger, Darragh Quinlan, Tariq Mahmood, Anjali Mehta, Sabine Lechner, Colm Geraghty, Trevor Bulmer, Kyle Brumby, Arnaud Janssens, Anders Holm, Chris Riley, Chris Dyson, Jade Riley, Holly Tranter, Carl Whittle, Tomasz Wiśniewski, Clara Hoskins, Mirjam Hendriks, Tim SchröderAlice BrewerRichard ThorneRuben Smit+41
  • 2 Mar 2026callMaelbeek Assurances / BG-Demo – Onboarding Laura Penhaligon, Thomas Janssens, Arnaud JanssensMaelbeek Assurances logoLaura PenhaligonThomas JanssensArnaud Janssens
  • 13 Feb 2026callMaelbeek Assurances / BG-Demo – Onboarding Laura Penhaligon, Thomas Janssens, Arnaud JanssensMaelbeek Assurances logoLaura PenhaligonThomas JanssensArnaud Janssens
  • 6 Feb 2026callMaelbeek Assurances / BG-Demo – Kickoff Laura Penhaligon, Marcus Bell, Arnaud Janssens, Thomas JanssensMaelbeek Assurances logoLaura PenhaligonMarcus BellArnaud Janssens+1
  • 22 Dec 2025callMaelbeek Assurances / BG-Demo – Negotiation Lewis Kerr, Owen Tallis, Elise Claes, Arnaud JanssensMaelbeek Assurances logoLewis KerrOwen TallisElise Claes+1
  • 20 Nov 2025callMaelbeek Assurances / BG-Demo – Proposal Lewis Kerr, Arnaud JanssensMaelbeek Assurances logoLewis KerrArnaud Janssens
  • 27 Oct 2025callMaelbeek Assurances / BG-Demo – Demo Lewis Kerr, Hannah Lowe, Arnaud Janssens, Thomas Janssens, Lucas GoossensMaelbeek Assurances logoLewis KerrHannah LoweArnaud Janssens+2
  • 25 Sep 2025callMaelbeek Assurances / BG-Demo – Discovery Lewis Kerr, Arnaud Janssens, Elise ClaesMaelbeek Assurances logoLewis KerrArnaud JanssensElise Claes
  • 28 Aug 2025dealMaelbeek Assurances – New Lewis Kerr, Arnaud JanssensMaelbeek Assurances logoLewis KerrArnaud Janssens
  • 15 Feb 2024eventBG-Demo webinar Nell Ashcombe, Niamh Costello, Sam Cheney, Abby Lisle, Elliot Allott, Oluwaseun Bamidele, Shona Baird, Anita Mistry, Sabine Lechner, Orla Mannion, Arnaud Janssens, Luke Kershaw, Tariq Saleem, Abi Coombes, Sharon Whitley, Jade KenwrightNell AshcombeNiamh CostelloSam Cheney+13
  • 22 Jan 2024email threadBG-Demo webinar, 15 Feb 2024 Nell Ashcombe, Arnaud JanssensMaelbeek Assurances logoNell AshcombeArnaud Janssens
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.
Help

Ask B

B-Viz · read-only