Who they are
Insight
As at Fri 9 Oct 2026Head of Distribution at Kentmere Underwriting and the CRM champion on the Enterprise deal. She ran the demo test and gates the security review, but the CFO, Julian Strickland, holds the commercial decision.
Role: Arabella is the CRM champion and Head of Distribution. Her team spends most of the first week each month reconciling broker submissions and bordereaux by hand. She supplied the files for the 19 Dec 2024 demo and is on all four calls.
Influence: she shapes the technical path. IT will not accept separate passwords, so single sign-on comes first, and she wants the security review done before signing. Julian, the CFO, decides price and terms.
Watch: on 18 Dec 2024 she deferred the proposal call to the new year and gave no date. On 14 Jan 2025 she put security review timing ahead of the commercial date. The evidence does not show a signed order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kentmere Underwriting | Head of Distribution | champion | arabella.fenwick@kentmere.example |
Activity
- 14 Jan 2025email threadProposal terms and next steps
+1
- 10 Jan 2025callKentmere Underwriting / BG-Demo – Negotiation
+1
- 30 Dec 2024callKentmere Underwriting / BG-Demo – Proposal
- 19 Dec 2024callKentmere Underwriting / BG-Demo – Demo
- 18 Dec 2024email threadProposal call in the new year
- 12 Dec 2024callKentmere Underwriting / BG-Demo – Discovery
- 28 Nov 2024dealKentmere Underwriting – New