Hazel Bourne

Person

Hazel Bourne is the CRM-tagged champion at Hartlebury Insurance Brokers. She took part in discovery and the demo, rated the email search highly and thinks they are close, but Robin Gittins signs off the decision.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Hazel Bourne is the CRM-tagged champion at Hartlebury Insurance Brokers. She took part in discovery and the demo, rated the email search highly and thinks they are close, but Robin Gittins signs off the decision.

Role: Head of Commercial Broking in Kidderminster, recorded in the CRM as champion. She appears on two calls, the 13 Feb 2024 discovery and the 7 Mar 2024 demo. No email threads or tickets are on record.

Influence: She shapes the evaluation, naming email as the worst pain and the email search as the big one for her team. She asked that the security write-up go to Robin, and said the decision sits with him.

Watch: She wants a stale renewal fixed before anyone trusts B-Viz. Her compliance questions cover where data goes, who can see it and whether it can be taken back out. The evidence does not show what happened after the 7 Mar 2024 demo.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Hartlebury Insurance Brokers	Head of Commercial Broking	champion	hazel.bourne@hartlebury.example

CRMmade from

Activity

15 Jan 2026eventBG-Demo webinar Alice Brewer, Dean Hargreaves, Sam Cheney, Wei Ling Tan, Miriam Theisen, Howard Feinberg, Jess Dobson, Lindsey Ward, Méabh Crowley, Cerys Llewellyn, Luke Oakes, Asif Nuttall, Jean Benson, Maeve Doherty, Kerryn Mibus, Jas Dhillon, Phil Royston, Karl Tennison, Ian Brearley, Gavin Stokes, Michelle Pomeroy, Kerry Bramall, Fraser Moncrieff, Iain Cruickshank, Shane Keane, Anouk Bosman, Karin Sjöberg, Erik Wallin, Hazel Bourne, Lucas Goossens, Brent Olson, Hugh Atherton, Dylan Tremblay, Jun Tan, Kevin Lister, Tariq Saleem, Dan Hosken, Matt Colenso, Graeme Charlton, Mark Dodds, Declan Moran, Kirsteen Boyd, Abi Coombes, Tracey Bainbridge, Wouter Brouwer, Javier Ortiz+43
7 Mar 2024callHartlebury Insurance Brokers / BG-Demo – Demo Priya Raman, Tobias Renwick, Hazel Bourne
13 Feb 2024callHartlebury Insurance Brokers / BG-Demo – Discovery Priya Raman, Hazel Bourne, Robin Gittins
23 Jan 2024dealHartlebury Insurance Brokers – New Priya Raman, Hazel Bourne

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help