Rania Khalil
Person
Al Qusais Freight · champion
Rania Khalil is the CRM-marked champion at Al Qusais Freight, a prospect. She has joined discovery and the demo and tested search on real shipment notes. The CFO, not Rania, holds the cost decision, and the IT lead is still to be involved.
Who they are
Insight
As at Fri 9 Oct 2026Rania Khalil is the CRM-marked champion at Al Qusais Freight, a prospect. She has joined discovery and the demo and tested search on real shipment notes. The CFO, not Rania, holds the cost decision, and the IT lead is still to be involved.
Role: Head of Customer Service at Al Qusais Freight, Dubai, and the CRM champion. She described the pain of searching four systems by hand on the 12 Aug 2026 discovery call and led the 21 Sep 2026 demo questions.
Influence: she drives the use case and asked for the Monday enquiry-volume dashboard, which points to Growth. Vikram Menon, the CFO, wants the cost split in writing before approving. She also said her IT lead will want evidence, not a brochure.
Watch: she is to get the weekly dispatch enquiry figure for Vikram. A released shipment still showed as held in the demo. The evidence does not show who names a customer admin, the budget or a timeline.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Al Qusais Freight | Head of Customer Service | champion | rania.khalil@alqusais.example |
Activity
- Upcoming
- 12 Oct 2026upcoming callAl Qusais Freight / BG-Demo – Proposal
- Held
- 21 Sep 2026callAl Qusais Freight / BG-Demo – Demo
- 12 Aug 2026callAl Qusais Freight / BG-Demo – Discovery
- 6 Aug 2026email threadSetting up a discovery call
- 6 Jul 2026dealAl Qusais Freight – New