Who they are
Insight
As at Fri 9 Oct 2026Practice Systems Manager at Brightcombe Veterinary and platform admin since 21 Sep 2026. She is the day-to-day user and connector owner, asks most of the organisation's questions, and wants invoice data checked against their own system.
Role: Practice Systems Manager in Exeter, CRM role admin, with a platform admin account created on 21 Sep 2026. She will own the visits and invoices connectors and holds finance sign-off on the invoice side.
Influence: She was brought to the 11 Jun 2026 demo by Rosalind Pidgeon as the daily user, and she raised data residency and access control. She asked 29 of 37 questions, 78% of the organisation's questions in the last 90 days, which is a key-person risk.
Watch: She wants invoice figures verified before anyone trusts them, and a farm invoice total looked lower than the accounts. Her connector access timing was soft, and the 30 Sep 2026 onboarding call noted two admins who have not logged in.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brightcombe Veterinary | Practice Systems Manager | admin | bryony.vosper@brightcombe.example |
Activity
- Upcoming
- 21 Oct 2026upcoming callBrightcombe Veterinary / BG-Demo – Onboarding
- 29 Oct 2026upcoming callBrightcombe Veterinary / BG-Demo – Onboarding
- 2 Nov 2026upcoming callBrightcombe Veterinary / BG-Demo – Training
- Held
- 30 Sep 2026callBrightcombe Veterinary / BG-Demo – Onboarding
- 25 Sep 2026email threadKickoff follow-up and next steps
+1
- 24 Sep 2026callBrightcombe Veterinary / BG-Demo – Kickoff
+1
- 11 Jun 2026callBrightcombe Veterinary / BG-Demo – Demo
+1
- 27 May 2025eventRevenue leaders roundtable
+40
- 19 May 2025email threadRevenue leaders roundtable, Tuesday 27 May 2025