Rosalind Pidgeon
Person
Brightcombe Veterinary · champion
Rosalind Pidgeon is the CRM champion at Brightcombe Veterinary and the day-to-day sponsor of the Starter rollout for the farm team. Edward Cleave holds the signing decision. She has raised one open ticket and asked about adding people later.
Who they are
Insight
As at Fri 9 Oct 2026Rosalind Pidgeon is the CRM champion at Brightcombe Veterinary and the day-to-day sponsor of the Starter rollout for the farm team. Edward Cleave holds the signing decision. She has raised one open ticket and asked about adding people later.
Role: Head of Farm Services and CRM champion. She joined the discovery, demo, proposal and kickoff calls, brought Bryony Vosper in as systems owner, and pushed for a bigger tier than Starter. Her platform user was created on 27 Sep 2026 and is not an admin.
Influence: She shapes adoption and scope, for example insisting invoices are in scope. Edward Cleave, Chief Executive, decides on price and signing. She asked 1 of 37 questions in the last 90 days, 3% of the organisation's questions.
Watch: Her ticket on visits showing against the wrong farm is open, with a first response of 415 minutes. She asked about adding people, which Hollie Grieve parked as a renewal conversation. She also flagged an invoice total that looks different from paper.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brightcombe Veterinary | Head of Farm Services | champion | rosalind.pidgeon@brightcombe.example |
Activity
- Upcoming
- 2 Nov 2026upcoming callBrightcombe Veterinary / BG-Demo – Training
- Held
- 30 Sep 2026callBrightcombe Veterinary / BG-Demo – Onboarding
- 25 Sep 2026email threadKickoff follow-up and next steps
+1 - 24 Sep 2026ticketBug: visit list showing visits on the wrong farm
- 24 Sep 2026callBrightcombe Veterinary / BG-Demo – Kickoff+1
- 17 Sep 2026email threadKickoff: finding a date
- 13 Aug 2026callBrightcombe Veterinary / BG-Demo – Negotiation
+2 - 14 Jul 2026email threadFollowing up on the proposal
- 13 Jul 2026callBrightcombe Veterinary / BG-Demo – Proposal
- 9 Jul 2026email threadProposal for Brightcombe Veterinary
- 11 Jun 2026callBrightcombe Veterinary / BG-Demo – Demo
+1 - 5 Jun 2026email threadArranging a demo
- 12 May 2026callBrightcombe Veterinary / BG-Demo – Discovery
- 13 Apr 2026dealBrightcombe Veterinary – New