Who they are
Insight
As at Fri 9 Oct 2026Nathan Hulme is a Starter-tier user at Ludworth Lettings, not an admin. He arrived sceptical, then wanted daily use. Two tickets since: a landlord access gap and duplicate repair rows. He asked 5% of the organisation's questions.
Role: Senior Property Manager in Stockport, CRM role user, platform account created 11 May 2026, no admin rights. He joined the 19 Feb 2026 demo and the 15 Jun 2026 training.
Influence: a working user, not a buyer. After training he said he spends about an hour on each landlord review and wants B-Viz in his landlord calls. His 47 of 935 questions in the last 12 months is a modest share, so no key-person risk is shown.
Watch: his two tickets, on landlord access (14 Jul 2026) and duplicate repairs (22 Sep 2026), both touch the pages he relies on. The duplicates thread ended without the import team's answer, though the ticket was solved. Check he trusts the data.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ludworth Lettings | Senior Property Manager | user | nathan.hulme@ludworth.example |
Activity
- 22 Sep 2026ticketRepairs showing twice on the landlord page
- 22 Sep 2026eventRevenue leaders roundtable
+55
- 14 Jul 2026ticketCan't see my landlords' properties after logging in
- 15 Jun 2026callLudworth Lettings / BG-Demo – Training
- 19 Feb 2026callLudworth Lettings / BG-Demo – Demo
+2