Shona Barraclough
Person
Hollowmere Care Group · user
Quality and Compliance Manager at Hollowmere Care Group, a platform admin since 1 Apr 2026. Her need is inspector-ready, sourced answers on repeated incidents. She is an engaged user and compliance voice; the evidence does not show her as a budget holder.
Who they are
Insight
As at Fri 9 Oct 2026Quality and Compliance Manager at Hollowmere Care Group, a platform admin since 1 Apr 2026. Her need is inspector-ready, sourced answers on repeated incidents. She is an engaged user and compliance voice; the evidence does not show her as a budget holder.
Role: Quality and Compliance Manager in Leeds, recorded in the CRM as a user, with a platform account created on 1 Apr 2026 that has admin rights. She took part in the 18 Feb 2026 demo and the 2 Jul 2026 training, and raised a how-to ticket on 7 May 2026.
Influence: She asks for the gaps view and wants answers she can show an inspector with their source. Josh Fairburn treats her as a source on compliance. The evidence does not show her signing or approving spend.
Watch: Her compliance questions could widen the security review. She asked about naming individual residents, which Josh is taking up with the data protection lead. Her home-level filtering need is met by the location filter.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hollowmere Care Group | Quality and Compliance Manager | user | shona.barraclough@hollowmere.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+50 - 2 Jul 2026callHollowmere Care Group / BG-Demo – Training
- 7 May 2026ticketHow to filter incidents by home location?
- 19 Feb 2026email threadThank you for the demo, and next steps
+2 - 18 Feb 2026callHollowmere Care Group / BG-Demo – Demo+2